My Plumber CA

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About

My Plumber Heating and Cooling is committed to being the company of choice for our customer’s Plumbing, Heating, and Air Conditioning needs.

Story

My Plumber CA is a fully licensed, bonded, and insured plumbing group serving all of San Diego county. We have been in business since 1981 and are A+ rated with the BBB.

Address: 7150 Convoy Ct, San Diego, CA 92111, USA

Phone: (619) 447-5556

Website

moc.rebmulpym@eracew

State: California

Zip Code: 92111

Update Info

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Reviews

Franco and his technician repaired my bathroom in a clean, professional way. Don't trust unlicensed handyman. He also gave me two options, and I went the cheaper route, and it saved me thousands. Really appreciate how he helped me; and also how he advised me on my options in regards to my insurance claim. Big thanks!

 7 years ago (04-10-2017)

Another plumber failed to properly diagnosis the problem of why there was water leaking at the bottom of the toilet and after changing out the turn off valve and supply line, the toilet continued to leak. I called My Plumber on Friday afternoon, the day before Christmas Eve and they were able to come late that afternoon! He lifted the toilet and changed the wax ring and that fixed the problem. The price was a bit of a shock at $415 but at least it's fixed and I'm grateful.

 8 years ago (03-01-2017)

Couldn't find Xavier or Carey on the list. Xavier was the service pro that came out to take care of my plumbing issues. He was professional, friendly and did excellent work, a very nice guy (he even cleaned the work area better than what it looked like before he started). The service call was dispatched by Carey, who was also friendly and efficient. If you have plumbing needs these two will make sure you get your problem resolved and they will leave you with a smiling face 😃

 9 years ago (29-06-2016)

ABSOLUTELY HORRIBLE - BEWARE AND STAY AWAY.

We needed to reline a 25 foot, 4" main section (steel/cast iron), from the property line to the city main. We do all the excavation and back-fill, making it very easy for plumbers.

My Plumber came out and wanted to run the camera (even though I specified I did not need it since the piping was visible), and when he was unable to get his camera past the bend he stated he would come back out tomorrow after we had excavated further.

Fast forward to next day (and mind you I have had multiple plumbers who were very quick, professional and courteous come through by now) and Franco with My Plumber shows up again. He demands $250 for running the camera the day before (EXCUSE ME?? NO WORK WAS COMPLETED OR DONE) and when my guys refuse he BLOWS UP AND IS YELLING AND CUSSING AND THREATENING TO FILE A LIEN.

ABSOLUTELY IMMATURE, BAD BUSINESS, AND COMPLETELY ILLEGAL.

No work was ever completed, yet this crook scoundrel wants to demand money??? This is a joke for a business.

I then followed up with Lani (apparently office manager or owner??)and informed her we would not be paying anything unless actual work was done. She said Franco would be back out that day to do the camera in the line and give us the DVD.

FRANCO THEN NO SHOWS AT THE APPOINTMENT HE MADE HIMSELF.

AND THEN NO SHOWS AGAIN THE NEXT DAY FOR ANOTHER APPOINTMENT THEY MADE THEMSELVES.

I email and tell them I do not WANT OR NEED their services (AS NO ON IN ALL OF SAN DIEGO SHOULD EVER WANT OR NEED THIS HORRIBLE COMPANY'S SERVICE) and yet they show up the next morning and camera the line and demand money.

Good thing I know how to deal with petty immature men and had them sign an unconditional waiver so they lose all rights to a lien and I recommend anyone who stupidly uses this company to do the same!!! After reading other reviews it looks like they like to threaten their customers a lot. Great company if you like to be treated like crap and get horrible service LOL!!!!!

 8 years ago (22-07-2016)

Called this company for a tiny leak on a pipe from the water heater.
What a NIGHTMARE!
Two guys came, Franco and other guy who did NOT speak english. They were only speaking in their language the entire time they were here.
A $407.00 became a$1,220.00!
Why? Franco kept looking for other things supposedly bad things to be replace.
He asked if the water heaters have had service? I said, honestly, NO, Franco, WITH OUT MY PERMISSION pulled the TP valves knowingly these will not stop leaking! So, now he has to replace them. $400.00 each!
I can go on and on with everythng else he wanted to do in my home!
PLEASE! DO NOT USE THIS COMPANY FOR YOUR REPAIRS!

      
      
      
 8 years ago (15-11-2016)

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