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Reviews, get directions and contact details for MyStorage

Address: 2615 E 12th St, Oakland, CA 94601, USA
Phone: (510) 500-9568
State: California
Zip Code: 94601


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Reviews
There new polices suck... suggest you make sure to read the fine print on the rental contract.
8 years ago (15-05-2017)
In a moment of desperation, I needed a storage area and the first few places I looked, you had to go up an elevator and down a hall. Prices were high and if you lagged for a second, the space you looked at got gobbled up and you were screwed. Not so with Safe Storage. Safe Storage is in an ideal central location, whether you are in Oakland, Alameda, San Leandro -what-have-you. All storage units are on ground level, allowing drive-up, load and unload so incredibly convenient. The price is standard, if not better. And in getting my unit, the woman quickly locked up the office, got me in a golf cart and showed me the space so I knew what I was getting into. Then she was quickly back to the office and resumed her tasks as if it was nothing. I was very impressed. There have been a few times where there have been altercations in the office. Each time, it is blatantly obvious that the client is being scandalous and the staff is still being reputable. Whoever started this foundation knew how to lay it out and the staff here know how to operate it. Thanks a million times.
9 years ago (21-06-2016)
Very good service and courteous,professional staff. Storage space (s) fit my needs just as I requested.. Thank You very much!!
9 years ago (04-10-2016)
I have a storage space at the 12th St Oakland location & have experienced the WORST customer service ever for the past 2 months, & she was the "store" manager. Gladly her manager called me back promptly & rectified the unnecessary situation, which I genuinely appreciated. I would dwell into my unwanted experience, but life is too short. I've had my storage space there for over 7 years & never experienced bad customer service before, so when this situation arose & was quickly resolved, it convinced me that most times its the employee & not the company.
9 years ago (10-09-2016)
I have been a customer for over seven years and I have had nothing less than excellent customer service.
9 years ago (18-06-2016)
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