Napleton's North Palm Hyundai

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About

Welcome to North Palm Hyundai,largest dealer for Hyundai vehicles in Lake Park, FL. Conveniently located providing most comprehensive inventory of New and Used Hyundai models,outstanding customer service and best prices

www.northlakehyundai.com

Address: 3703 Northlake Blvd, Lake Park, FL 33403, USA

Phone: (561) 721-3800

Website

State: Florida

Zip Code: 33403

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Reviews

Once again, I am pleased with this dealerships treatment with Genesis car service and customer care. Fred noted my concerns and addressed them immediately. I’m happy to be a part of the Napleton family. Happy Holidays!

 8 years ago (19-12-2017)

Overall a good job. The salesman John Garcia did a great job and honestly cared that we were taken care. This proved true even after the sale. The finance person Michael Sanicola was outstanding and went above to get me a great rate and term. I wish they were a bit more flexible on the price of the vehicle however. I would buy from them again. No complaints.

 8 years ago (26-10-2017)

Over the last eight years or so I have leased three vehicles through Napleton’s on Northlake.   (Two Santa Fe’s and one Jeep) At the time I was happy enough with their service that I continued to get my cars through them even after I moved to Martin County.   However, my opinion of the dealership has changed after my latest experience with them.   I went to Napleton’s last week in response to their telephone solicitation offering to end my lease early and to put me into a new one which is something that I have done with this dealership before.   I showed up at my scheduled appointment with the intent of leasing my fourth vehicle through that dealership.   To make a long story short, my experience with Napleton’s was so negative that I did not lease a vehicle that day and on top of that I will never do business with them again.     I could write a novel explaining my negative experience, but the fact that they managed to totally turn off a loyal long-term customer like me should tell you something.    When my lease is up in a few months I will take my business elsewhere.

Update:
Napleton's responded to my negative one star review by asking me to give them another chance.   They are evidently "very concerned" about losing loyal customers.  In their response they gave me the dealership's main number (Press 1 for Service, two for sales, etc)  and they didn't give the name of the person who would want to hear  my complaint.  In other words, they don't care.  They write the response so it looks to people reading reviews that they really cared and want to resolve the issue.  If their concern wasn't an act they would at least have provided me with the name of a manager or assistant.   Or better yet.....since I had previously leased three cars from them, they have my phone number and email address.

 8 years ago (01-09-2017)

Treated very well. Made us feel as our business was wanted and important to them. They listened to our concerns and were very flexable to resolve any concerns we had. After the sale the in service instructional time given to us to learn all the new features in the car was beyond anything we had before.
All personal were helpful

 8 years ago (03-11-2017)

I had a very old car and they gave me a lot of money for my trade. I got an amazing car at a great price. I'm am very happy with my decision to purchase my car from Hyundai on Northlake. Cisco and Lance are awesome!

 8 years ago (10-11-2017)

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