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Reviews, get directions and contact details for Newcastle Chrysler Dodge Jeep Ram Viper

Address: 573 US-1, Newcastle, ME 04553, USA
Phone: (207) 563-8138
State: Maine
City: Newcastle
Zip Code: 04553


Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 8:00 AM – 5:00 PM
Sunday: Closed

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Reviews
Randall miller as the owner exhibits such unprofessionalism. I was there when the show room was completely full and I have been waiting over 45 minutes my salesman who was nice was finally honest with me and told me that it's common that Randy keeps his customers in the office longer than usual to give them special treatment I purchased a $45,000 truck that I ordered from this dealership. Before delivery I discussed with the parts department on what accessories would work best for my truck they were very helpful by the way . I made it clear that anything that was done to a truck that was brand new that it would need to be legal for the road I did not want to have concern about the state police . I was Chaco that buy the parts department and said not to worry everything is going to be fine . Circumstances happen and I went to sell the truck and was told by the state police that it was wildly illegal . When I mentioned this to the owner of Newcastle Chrysler Randy Miller he made me wait two days before he called me and said a meeting in his office with the general service manager Eric BREWER they assured me that they would honor the inspection sticker given the disinformation . I had advised that this truck does need to be legal given the value of it and the circumstance that I am in . Within the next few days my boss was fired the company took on a complete new structure and I was essentially left in the wind with a truck that was not legal essentially a $45,000 paperweight . So as the story continues to grow I have the truck for sale on a friends local sale lawn looking to get just anything I could out of that. I had to call the state inspector to validate what had happened and of course once the dealership Newcastle Chrysler caught wind of that they attempted to get to my truck where it was for sale before me in my believed to scrape the sticker from the truck luckily I was there first. This dealership put trays that they are there for the average guy but Randy Miller looks out for his friends and by the way it has been proven that Eric BREWER has laundered hundreds of thousands of dollars from that company and it is being covered up because Randy does not want the negative Publicity.
7 years ago (23-01-2018)
Just bought a used car from them, and feel confident that it is a good car, and that their handshake means everthing to them. Mike Danforth was the salesperson, and very helpful. But we met the owner, the service manager and the office. Everyone came together to make sure that it was done right. I would certainly buy from them again, and will go to them for service of my car. As frosting to the deal, I note that they have 3 vans full of new toys to donate to needy children for Christmas, they collect them and give a discount, to try to make sure that no child goes without. These are people I am pleased to do business with, and am confident that we will for years to come !
8 years ago (07-12-2017)
Just took delivery of 2018 Ram 2500 that I ordered from Randy. This was by far the absolute best experience buying a truck !!!!! Thanks again Randy Have not had any experience yet with service but I completely believe Randy is a man of his word and I will be completely satisfied!!!!
8 years ago (18-11-2017)
There service department is the biggest joke in the industry just cost me 3 grand because they where to lazy to fix a problem when my girlfriend brought in her Jeep several times about her motor ticking while it was under warranty cause it doesn’t pay as good complete bs
7 years ago (19-02-2018)
Im so in love with our soon to be Supah Sexy 2016 Texas Dodge Ram Hemi! Great customer service and great vehicles of all different styles for everyones different wants and need! My fiance John Taylor and I are going to do this!
8 years ago (16-09-2017)
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