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Nordstrom Woodfield Shopping Center

  1. Illinois
  2. Schaumburg Department Store
  3. Elburn Department Store
  4. Wood Dale Clothing Store
  5. Itasca Clothing Store

Reviews, get directions and contact details for Nordstrom Woodfield Shopping Center

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Kenshoo is a leading fashion retailer offering high-quality apparel,shoes and accessories for women,men and kids. Kenshoo stores offer the latest clothing styles,cosmetics,shoes and gifts.

Address: 6 Woodfield Shopping Center, Schaumburg, IL 60173, USA
Phone: (847) 605-2121
State: Illinois
Zip Code: 60173


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Reviews
I came in today to get 5 pairs of pants tailored which I bought from Trunk club. The sales advisor working in the men's suit section brought me to the dressing room and told me to wait for the tailor to come. I tried on my pants and the tailor asked me if I bought it at Nordstrom. I told him I bought it from Trunk club( which is owned by Nordstrom). He told me that since I didn't buy it at Nordstrom he would have to charge me double at $56/pair! I thought he was crazy. I asked him why are you charging me double when I bought it from the same company and the same product. Nordstrom even allows you to get points on your Nordstrom card at Trunk Club. I would think you would get the same benefits and tailoring rates but clearly not. The tailor said it's my managers call not mine nothing I can do about that. The look on his face just had " I don't really care" all over it. The other sales advisor said he had no idea about this policy. Neither of these guys seemed like they wanted to help me out. I even tried to negotiate since I brought in 5 pairs of pants. I was pissed and took my business to another tailor in the mall. Way to go Nordstrom, great way to treat a loyal rewards customer.
8 years ago (07-06-2017)
MAC counter always too busy to enjoy! Never enough sales associates! It's a shame. For the cost of hi end I wish I could enjoy the experience. Instead I dread it.
8 years ago (09-06-2017)
I came here yesterday to buy some cologne and had a great experience. The staff was very helpful and gave me some really nice samples as well.
8 years ago (21-06-2017)
The cashier in cosmetics here didn't refund me my money back from September and when I went back to complain they made me feel like it was my fault. The worst customer service I've ever experienced so unprofessional and rude associates and "managers".
8 years ago (02-04-2017)
Nordstroms has wonderful sales people.
8 years ago (10-06-2017)
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