Northern Tool + Equipment

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Northern Tool - Quality Tools for Serious Work

Address: 2601 S Louise Ave #300, Sioux Falls, SD 57106, USA

Phone: (605) 373-5885

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State: South Dakota

Zip Code: 57106

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Reviews

Refused me an online offer for $25 gift card with my purchase. Online customer service was a joke. They wouldn't give me the gift card, gave me a hassle when I asked to return the $230 saw, and on top of it all - I couldn't log back into my northern tool account after emailing them. Website is just broken, or they blocked my account. Online customer service is now  unresponsive to my emails.  Glad that Harbor Freight is coming to town in a few days. Will never, ever, buy from NT again. Left a complaint with the BBB for false advertising. What a joke.

 7 years ago (21-10-2017)

Great sales, and coupons. Very helpful staff.

 7 years ago (16-01-2018)

Poor customer service!  Ordered a small engine online because I had a $20 coupon 4 days after I ordered it no email on status.  Stopped in to the store that it was going to be delivered to they told me it would be another week at least.   I asked if they had one in stock, told me they did but couldn't give it to me.  I called to cancel my order so I could just get the one in the store told me they couldn't cancel it until I received it and then would have to return it.  Not happy with how the store and the online store work together probably won't be taking my business back to northern tool.

 7 years ago (10-10-2017)

I was not impressed by their staff's knowledge on their products.  They also seem to be more concerned with their sales then getting their customers the appropriate product.  Next time I will just drive the extra distance to Mac's tools.

 8 years ago (28-05-2017)

Very friendly fast service.

 7 years ago (06-01-2018)

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Reviews, get directions and contact details for Northern Tool + Equipment

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