Park West End Apt

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Address: 5300 Glenside Dr, Henrico, VA 23228, USA

Phone: (804) 261-5686

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State: Virginia

Zip Code: 23228

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Reviews

Very upset with the laundry facility here the Laundromat next to the main office has been remodeled and has supposedly new washers but the washers only work on small loads or somewhat medium small. And I expressed to management my feelings on the matter and they told me that it does work when I'm 100% sure because I actually wash my clothes in them and they don't that they are not working properly. And I just so happen to be able to meet one of the service guys working on the machines and they told me that there was a water pressure problem and that's why the washers don't completely fill with water at this laundromat . And I just didn't appreciate being spoken to like I was the problem.

 9 years ago (13-10-2017)

Horrible experience! The maintenance staff is awesome and very polite so I do not blame them, but I do blame upper management for not helping me address my issues or complaints about my apartment after numerous amounts of calls and messages and emails. 
P.s.
Over 75% of the photos on Google of Park West End are of the inside of the rental office and not where you actually will be staying so I guess it kind of tricks you. The second thing is the apartment that you think you will be receiving for $785+rental insurance+ separate bill for water and trash! Is not in any of the pictures and if you want one of those apartments in the pictures it is closer to $1,000 or more a month and there is also a huge difference between the model apartment they show you and what you actually will be receiving.

 9 years ago (31-08-2017)

It is not a great day here at Park West End! If you want the ladies in the office to ignore your complaints and you like both laundry facilities always having BRAND NEW broken machines and a creepy dumpster where the light turns off at night when you dump your trash, as well as no where to find parking at night after 11 p.m. Then this might be the place for you.
P.s.
There is someone on the loose stealing car parts and catalytic converters off cars in the neighborhood, the last situation happened right in front of the leasing office.
And if you have small children please keep a good eye on them because cars speed rapidly through this small neighborhood often.

 9 years ago (31-08-2017)

If you at looking for a place to call home and not just a place to live Park West End is it. It is conveniently located. The property is impeccable. When they say 24 hour maintenance they truly mean 24 hour maintenance. The maintenance staff is efficient and friendly. As for the management team I honestly cannot find the words to fully express how helpful, warm, genuine and welcoming these three women are. It doesn't matter how big or small the issue they go out of their way to help. They truly do make you feel at home.

 10 years ago (15-03-2017)

I lived here and refused to pay rent for mold and mildew that was reported and nothing was done about it. Rain came thru the ceiling and ceiling stayed unrepaired for 8 months.  Outdated kitchen appliances. Toilet kept overflowing which caused mold and mildew under the tile and carpet and they refused to replace it. Guest shower never worked during the 3 years I was there. Dishwasher backed up 3 times because the neighbor's dishwasher backed up. A tenant across from me hangs the clothes out on the balcony which is seen from the main road and it is an eyesore. I have pictures of all of the above and if I can figure out a way to post them I will..Im glad i was so called "evicted" because I was able to find a place in a much better area with brand new carpet.....updated kitchen and bathrooms and washer and dryer included...I LOVE MY NEW PLACE!

 9 years ago (26-10-2017)

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