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Peppers Automotive Group Inc

  1. Tennessee
  2. Tennessee Car Dealer

Reviews, get directions and contact details for Peppers Automotive Group Inc

Address: 2420 E Wood St, Paris, TN 38242, USA
Phone: (731) 642-5661
State: Tennessee
Zip Code: 38242


Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 8:00 AM – 5:00 PM
Sunday: Closed

Update Info

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Reviews
Had a freon leak which my truck warranty would cover if you find the leak and replace the part. However the couldn't do their job and find the leak. Left my truck on lot to work on others that came in later and I had to pick it up 3 times and bring it back. Very unprofessional. My warranty would not cover because the assured me it had a leak but may be under dash and that would be a big job so they didn't do it and I had to pay them $200 and warranty covered nothing cause their incompetence to find my leak!!! Do not go to Peppers for repairs. They also wanted $800 to put a water pump on a trail blazer. Water pump $50 put on ourself for nothing. Easy to change. Rip off. Repairs the did was already $1600.
7 years ago (05-01-2018)
The service was awful! Larry stated that my daughter would be able to test drive the vehicle she wanted. When we arrived, Larry stated that the car was getting detailed and showed us higher priced cars online. When I asked him to see if the vehicle was available ( the one she wanted to test drive ), he said he would check. We waited for ten minutes and he pulled up with a higher priced vehicle. When my daughter and I went outside, I told him that's not the car she wanted. His whole facial expression changed, he raised his voice at me and walked towards me ( in front of my daughter). I looked at him and asked who are you talking too. He began to yell, THIS IS THE CAR SHE WANTED TO DRIVE, DRIVE THIS! My daughter said I'll drive this ( to avoid conflict). I told her to get in the car, that we were leaving. Larry continued to follow me to my truck and continued to raise his voice. I was so upset and embarrassed for my daughter, who yells at customers? Larry does! He should have told us that the car that she wanted to drive was being detailed over the phone, HE LIED! Maybe he had a bad day! Otherwise the dealership was beautiful and I'm sure not all of the salesmen treat customers that way. We were looking for a car for her for Christmas, but I cannot return there.
7 years ago (07-11-2017)
We have purchased our cars from Peppers for almost 3 decades, always get a great deal, and quality service after the sale.
7 years ago (22-01-2018)
Had leak in a/c system, filled system up w/$10 worth of freon , $145 labor. Leak was not found so our vehicle insurance won't pay for recharging a/c system. I welded a cadillac alternator bracket 1 of their mechanics broke several yrs. ago & didn't charge anything, I guess it's different when shoe is on other foot. What gets me is they know a/c is leaking, most likely evaporator. ...but is a 10 hr job taking dash out & didn't want to mess w/it. So they fill it & tell my wife "might last 3 mos might last a yr. When it blows hot bring it back again & we'll look for leak again." Which will be another $15 freon w/$145 labor! Will go elsewhere from now on!
7 years ago (02-08-2017)
They charge to much to have a basic key made for my truck a $0.50 key cost $15.00
7 years ago (07-10-2017)
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