PetSmart

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PetSmart is the world’s largest pet supply and service retailer, offering over 10,000 products in each store to meet all of your pet’s needs. Services include grooming, dog training, cat and dog boarding, and Doggie Day Camp. PetSmart also offers a varied selection of animals for sale and adoption such as dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, chinchillas, gerbils, hamsters and mice. Visit your Albany PetSmart today!

Address: 161 Washington Ave Ext, Albany, NY 12205, USA

Phone: (518) 452-5683

Website

State: New York

Zip Code: 12205

Opening Hours

Monday: 9:00 AM – 9:00 PM
Tuesday: 9:00 AM – 9:00 PM
Wednesday: 9:00 AM – 9:00 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 9:00 PM
Sunday: 10:00 AM – 6:00 PM

Update Info

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Reviews

This was the WORST experience ever. Mandy is a piece of S*** person. We walk in and wanted to get a hamster before they closed and she wouldn’t sell us an animal which is just completely wrong she also overcharged us and refused to give us a refund. You all need an attitude adjustment and some staff that actually care about those poor animals. Ya lazy a-holes!!!!!!! We will never be here again and we will make sure to speak with cooperate!

 7 years ago (17-01-2018)

Good people 
Great customer service 
Alley docks on the right 
Of pet smart main entrance .

 7 years ago (10-01-2018)

Brought my pup Polo in to the Petsmart groomer to get a bath and Natures Miracle treatment after a skunk incident. Kara took great care of him! Said he did great and he came out looking very handsome! Much better with regards to the skunk smell too! Not totally gone (which is to be expected) but infinitely better. He can come back in the house again! Thanks Kara!!

 8 years ago (12-08-2017)

Very dissatisfied with service.  Went in for a $44 wash cut grooming and $11 nail grinding.  Tell the groomer I want nail grinding (knowing its $11) and she goes "top dog nail grinding", now charging be $24 but doesn't say so, for some spray and bandana (that I didn't ask for??) and asks me to initial and sign.   Go to pick him up and see the $44 grooming (3hrs, his appointment was 1015, and it was 1215 and I was picking him up..) plus $24 and 30 mins for some "Halloween top dog".  Spoke to the mgr to explain this, basically blamed me for initialing off on this charge that the groomer slipped in when I just asked for simple nail grinding ($11)...She refused to make the situation right, and after 7 yrs I will happily find another groomer because what they did was sneaky, management supports it, and now I know i'm not the only one they've done this to... Horrible business ethics, will no longer support or shop here and will go out of my way to warn others about what happened to me.

 8 years ago (11-10-2017)

Friendly caring staff. One Sunday I forgot they close early, when I got there they had just closed, and the closing manager was nice enough to open and let me get what I needed.

 8 years ago (16-06-2017)

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