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PGA TOUR Superstore

  1. California
  2. East Palo Alto Bicycle Store

Reviews, get directions and contact details for PGA TOUR Superstore

Story

PGA TOUR Superstore has the largest selection of golf and tennis equipment, accessories, apparel, and footwear at the lowest prices. We are dedicated to providing the best equipment and services to fans of the game.

For events happening in your store check out:
https://www.pgatoursuperstore.com/eastpaloalto.jsp

Address: 1751 E Bayshore Rd, East Palo Alto, CA 94303, USA
Phone: (650) 600-5200
moc.erotsrepusruotagp@ecivresremotsuc
State: California
Zip Code: 94303


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Reviews
Bought a set of irons from here, Bob spent a lot of time getting a custom fit for me, Bob is awesome and for an 160lb, 86 year old man, he’s gotta helluva golf swing. Thanks Bob!
8 years ago (07-10-2017)
Probably the worst customer service I have ever experienced. Had a custom club ordered and it didn't arrive. When inquiring as to the delay, the associate I spoke to was EXTREMELY rude and unhelpful. I had to ask if I was bothering him as he was so curt. After no help from the associate, I contacted the manufacturer to inquire why the club didn't arrive and was told it was backordered for months. No indication of this when I ordered it from this store. The manufacturer also said they would contact this store to refund my money and two days later I have not heard from PGA Superstore Palo Alto. I have been trying to contact the store directly and now their mail box is full (very convenient!) and I cannot get in touch with anyone. Avoid this store.
8 years ago (15-06-2017)
Awesome store with booths to practice and a whole putting green indoors, with a huge selection of whatever you need
8 years ago (02-10-2017)
Really big and well equipped store. Friendly and helpful staff.
8 years ago (04-06-2017)
Some sales staff are extremely rude. I won't go back and wouldn't recommend this store. After playing very limited golf for several years I am starting to get back into it. Last driver I bought is years old. I went in to this store for the first time to see what the new drivers offered. I went in and waited 45 minutes to be acknowledged. I waited for a salesman and once one came by the hitting bays I asked if I could try some drivers. After explaining I have no preference in club at this point.He brought over several drivers and I proceeded to hit. He changed shafts back and forth. The computer system they use has a time limit. I suspect 15 minutes then times out then needs to be relogged into by the salesman. After several minutes of trying some of the 8 clubs he offered, him going to help other customers a couple of times and 2 or 3 computer time outs he was called away. I waited for him to return and in the meantime the computer timed out. I and the person in the next bay asked another salesman to reset the computers. Salesman #2 reset the other customers and ignored me. I waited for the original salesman to return. He never did and salesman #2 walks by and said "this is not a driving range, if you want to just hit balls I need to go to their other bays". I guess they have a time limit for helping. Their sign says free 1/2 hour club fitting and I was beyond that by about a 1/2 hour but I don't know how I could have decided which club to buy with 8 clubs and different shafts to demo. I suspect salesman #1 was called away on purpose to get rid of me. If someone explained there was a time limit I could have tried a couple of offerings and maybe come back to try a couple more. Instead I was made to feel I did something wrong. He asked saracastically if I was ready to buy and I told him I was just not from this store
9 years ago (08-01-2017)
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