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Reviews, get directions and contact details for Bike Connection

Bike Connection

About

Bike Connection is a full service bicycle store. We offer nearly every type of bike: Mountian, Road, Cruisers, Kids and a huge variety of hybrids!

Story

The Bike Connection has been in business in Palo Alto for 20+ years.

We carry nearly every type of bike. You will find not only the latest 29er hard-tail and full-suspension mountain bikes from brands like Scott, Giant and Santa Cruz but also an array of entry-level to high-end road bikes from Felt, Giant and Scott.

In addition we carry an enormous amount of kids bikes from Diamondback, Felt, Giant, Marin and Scott, as well as beach cruisers from Electra, Felt and Marin.

We are committed to providing not only a great selection of all the best bikes and accessories but we also strive to provide the highest level of customer service. This commitment shows through not only during the sale but more crucially, post-sale, when it matters most!

Every bike we sell comes with a full year of free maintenance which includes all the normal services performed during a standard tune up.

We also have trained Fit specialists on staff to ensure that your new ride is setup to compliment your body for a custom ride feel that you can enjoy on long rides for years to come.

Address: 2011 El Camino Real, Palo Alto, CA 94306, USA
Phone: (650) 853-3000
moc.liamg@noitcennocekibap
State: California
Zip Code: 94306


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Reviews
Beware. They sell cheaply made bikes then make tons of money constantly repairing them. The customer service is chaotic and slow. Don't waste your time or money here.
8 years ago (11-11-2017)
4 Day Wait for First Tune-Up. I bought a Giant Fast Road. I called in to ask about getting my 1st tune-up. "Come on in" I was told. Upon arrival I'm told it would be 4 days later that I'd be able to pick it up. Why take the bicycle then? Selfish people.
8 years ago (07-07-2017)
They have bikes for aficionados as well as first timers. Great for students arriving on Stanford campus. They also sell bike lights, safety helmets, and do repairs. Great bike shop overall. Btw, please buy a solid metal U-lock and not a cord-lock. I made that mistake and my bike was stolen in my first week at Stanford.
8 years ago (21-02-2017)
Living in Palo Alto the last 27 years , this place is the beautiful America!!!!! The team are friendly and amazing. The service I got from them and the way they accommodated my need left me speechless!! Thank you for today especially !!!
8 years ago (13-02-2017)
Nice long opening hours. They appear to have a great selection of bikes, but were willing to sell me a $2 spoke without any fuss.They carefully measured the length too which used up a chunk of their time.
9 years ago (15-01-2017)
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