Summit Bicycles

Reviews, get directions and contact details for Summit Bicycles

Address: 392 California Ave, Palo Alto, CA 94306, USA

Phone: (650) 304-0035

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State: California

Zip Code: 94306

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Reviews

Loved this place. The people were super friendly. They were patient with a novice like me and explained everything in detail. Both Rick and Alex were  great to talk to and they helped me pick out a bike within my budget.

 8 years ago (30-09-2017)

Quick service, very friendly staff, and very high quality work. Yeah, it isn't exactly discount rates (as another reviewer complains) but hey this is Palo Alto, what do you expect. They did a full tune-up and replacement of key parts on my 2012 Norco Sight and everything feels top notch, almost felt like the 5-year-old bike was brand new when I hit the Soquel Flow Trail today. When they were working on the bike they mentioned things they thought could also be replaced/changed out but never put any pressure on me whatsoever, just brought things up they noticed and let me decide, which I really appreciated. Would definitely recommend this place.

 8 years ago (22-10-2017)

Shop staff is friendly but that's where the positives end. Recently relocated to the area without my bike tools. Needed some quick help with a tubeless tire bead. 5 minutes of service and was charged a "discounted" rate of $10. Was told it would have costed $50 to put two tubeless tires on. I've bike all around the country and this is an obvious case of knowing the people in the area have a lot of money. I personally wouldn't go back but words of wisdom if you do, ask for prices first. You can buy a new bike for the same price they charge for a tune-up.

 8 years ago (30-09-2017)

I had to get a bike boxed up in a hurry. I called them by 5:30 pm and needed it by noon the next day. Other bike shops had no room in their schedule, but Summit Bicycles helped me out despite being busy themselves, and despite the fact that they closed at 7 pm and did not reopen until 11am, leaving them only a small window to get it done. They were super friendly about it, and got it done before the agreed time and called me right away. They came rushing out with the boxed bike as soon as they saw me driving into one of their back door parking slots. Excellent service!

 8 years ago (13-07-2017)

The chain on my bike snapped as I was leaving work ☹️  so I was looking for a place in the area to put on a new one. Summit just opened on Cal Ave, which is very convenient since I work in the area. I walked my bike in, and 10 minutes later I was riding out with a new chain installed. Service was quick, courteous, and seemed reasonably priced (though I have no experience price shopping for this).

Welcome to the neighborhood! I'll probably be back, hopefully not too soon for a repair though

 8 years ago (13-04-2017)

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