Planet Fitness - Laveen, AZ

Reviews, get directions and contact details for Planet Fitness - Laveen, AZ

Address: 3636 W Southern Ave, Phoenix, AZ 85041, USA

Phone: (602) 354-3887

Website

State: Arizona

Zip Code: 85041

Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews

Planet Fitness is a great place and I love their mission! No complaints about the company itself in fact I love it there and the staff is always very welcoming and helpful! But the managers are very secluded with each other and never help their employee's unless asked or unless they have been forced into it; and they're customer service is not good at all and are very short and unforgiving with members. I have observed that the managers have no respect towards the employees and are very harsh. Often times I have overheard very inappropriate conversations at the front desk between the managers. The management needs fixing but other than that all of the employees are very helpful and kind and the gym is always in top condition!

 7 years ago (30-11-2017)

No issues. I get welcomed each time and quick check in. The equipment seems to in good order. I've had two machines that seemed off but not horrible and I may say something one day.

 7 years ago (15-01-2018)

This Planet Fitness is awesome! Fantastic staff and a sophisticated updated way to sign up for the Black Card extras. Black Card is the only way to go! Thank you Devin, Felipe & Planet Fitness Laveen, AZ

 7 years ago (19-01-2018)

- 3 stars due to the somewhat rude staff, they typically do not welcome me or wish me a good day when I leave. It wouldn't matter to me that much as I don't really expect good customer service anywhere anymore but it's hard not to take it personally when they  tell the person leaving right before you to have a good day but are completely silent when you walk by. I don't do anything other than walk on the treadmill and leave, they always have plenty of those, it's inexpensive and close to home so I'll continue to go and chalk up their rudeness or selective friendliness to a lack of training. Would be a five star review if the staff were friendlier.

 8 years ago (16-09-2017)

I love going to Planet Fitness. The staff is friendly and always wlling to help. The trainer Luis is great. He pushes you to go harder than you would by yourself. He is knowledgeable about training and gets creative with the pf360 classes.

 8 years ago (31-10-2017)

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Planet Fitness - Laveen, AZ

Reviews, get directions and contact details for Planet Fitness - Laveen, AZ

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