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Pottery Barn

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Reviews, get directions and contact details for Pottery Barn

Pottery Barn
Address: 4200 Conroy Rd #197, Orlando, FL 32839, USA
Phone: (407) 355-3552
State: Florida
Zip Code: 32839


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 7:00 PM

Update Info

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Reviews
Worst experience at a Pottery Barn. Big white sale in store. 20 customers shopping in the bed and bath linens and absolutely no one around to help. Finally go back to the front, get an employee who was just standing there to pull up an item. Computer shows they have 2. He supposedly goes to look for it, but we see him talking to 2 other people in the hallway by the offices. He comes out, and says he can’t find it. He asks the associate at the registers, she says they don’t carry it. Really. Why does the computer show the have it, they have it in other sizes, but now they don’t carry the item at all. Absurd. Pottery Barn isn’t doing well at all. I overheard that their payroll is barebones and the have no coverage. Well, 4 people standing around on the selling floor, 1 cashier and 1 with a customer in the design studio, and at least 2 more in the office hallway, it seems like there should of been plenty of associates to help during their 1 day only white sale. Won’t be back to shop this location.
7 years ago (05-01-2018)
Had a pretty good experience with an interior designer who said her name was Brenda. She helped us do a special order of comfort slipcovers. When the order came we got 2 out of 3 boxes, plus one that was supposed to go to Maine. Ooops! I called the store and spoke with a manager named John. He was terrific. Calm, cool, and collected. He resolved the issues (had UPS pick up the wrong slipcover and re-ordered the correct one for us) and was very pleasant to deal with. PB is lucky to have John.
8 years ago (13-07-2017)
All staff standing around and did not offer any assistance. Too bad since I was looking for all shams, accent pillows, decor, and drapes to match the duvet cover I bought from them online. I'm going to the Winter Park store tomorrow instead!
8 years ago (25-06-2017)
Well... It's a nice place to browse. They have some beautiful yet quality and pricey items. I came here with intentions to actually purchase items for a new home. Of the 5 associates I encountered, 3 mumbled out a feeble hello only after I made eye contact with them and smiled. The other two were engaged in an involved conversation about their own lives and design ideas. They paused for a moment to say "Welcome" but did not break their conversation to make eye contact, engage or ask if I needed help. I spent a particular amount of time browsing through their curtains and the design studio area. It appears they are more concerned with their own designs and had no interest in even asking me if I was interested- which I was. How disappointing. I wish I could have learned more about what they have to offer and things I could spend my money on. Oh well... Off to West Elm and Crate/Barrel.
9 years ago (08-06-2016)
Nice collections a bit pricy
8 years ago (21-08-2016)
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