Quality Inn

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Address: 8840 Hamilton Drive, Southaven, MS 38671, USA

Phone: (662) 298-4383

Website

State: Mississippi

City: Southaven

Zip Code: 38671

Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews

The hotel itself is not attractive and the room was awful, but the customer service of the rep I met was worth these 5 stars! Yalonda is a very memorable, very sweet soul. She was very helpful and friendly. Any issues I had she did her absolute best to fix and accommodate. I would return strictly for her lovely smile. This hotel could do with some upgrades to match the great service we got from her!

 7 years ago (18-01-2018)

Our 9th year travelling for a mission trip to NOLA and staying here many years. Kind staff, clean rooms with comfy beds!!

 7 years ago (23-04-2018)

As to check in, I arrived for check in after 10 p.m. and found that the lobby doors were locked and that there was a bullet proof glass check-in window inside the foyer. The clerk came to the check-in window and transacted the check-in process there. I told the clerk that I was uncomfortable with the security aspect of having to check in through a bulletproof glass window and asked if the neighborhood was safe, and in particular, asked if my car would be safe in that it was a 2017 Cadillac. She assured me that it would be safe and that I would be safe. Frankly, if it had been earlier in the evening and I wasn't so exhausted I would have gone somewhere else and paid the penalty fee for cancellation. But at that time of night in a strange city I had no choice.

As to the noise, I was kept awake all night long by uninterrupted and constant jet traffic from the airport. Unfortunately, I learned after the fact that the hotel is in the flight pattern of the Federal Express Depot at the Memphis Airport and they run all night long every 15 minutes relentlessly. Zoom boom, zoom boom, zoom boom.

I was originally booked for four nights but checked out the next morning. I will say I was appreciative that the staff did not charge me for early check out.

 8 years ago (09-11-2017)

Just wanted to commend Ms Yolanda on her customer service.. Long story short she called me back and informed me of information that I wasn't sure about... The extra call made my day. Some people care about their jobs.. The rooms are clean rates are fair..

 7 years ago (12-02-2018)

This hotel has two floors with outside facing doors. We were able to park right in front of our door. Outdoor pool which we didn't use.

Room was clean and well maintained, Staff are friendly. The usual Continental breakfast fare. Quiet location sits a block of the main thoroughfare.

 8 years ago (31-07-2017)

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