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Queen Creek Music

  1. Power Marketplace At Queen Creek
  2. Queen Creek Store

Reviews, get directions and contact details for Queen Creek Music

Address: 18550 E Rittenhouse Rd #100, Queen Creek, AZ 85142, USA
Phone: (480) 840-6432
State: Arizona
Zip Code: 85142


Opening Hours

Monday: 10:00 AM – 7:00 PM
Tuesday: 10:00 AM – 7:00 PM
Wednesday: 10:00 AM – 7:00 PM
Thursday: 10:00 AM – 7:00 PM
Friday: Closed
Saturday: 10:00 AM – 7:00 PM
Sunday: Closed

Update Info
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Reviews
I purchased an acoustic guitar for my husbands birthday, it turns out he wanted an electric so we went back to return the guitar and the young man told me their are no returns, only store credit. It's terrible because their is nothing at the store we would want for the price i purchased the guitar for. That is a policy that needs to be well displayed, will not purchase anything else at the store.
7 years ago (23-01-2018)
I came in for some questions on a ukulele capo and for some minor purchases. Great service!
8 years ago (28-02-2017)
I took a trumpet in to have a stuck mouthpiece pulled out. They couldn't do it in store and told me I would have to leave it for repair. Someone else I know had gotten the same repair done in-store for free at another music store so I was hesitant to leave the instrument. I also didn't want to pay a lot for a 30 second repair so I repeatedly asked that I be called and given an estimate before any repairs were done. The clerk told me that someone would call and that it would be a rush order (as my daughter needed it for school). Days later and I had not heard a thing from the store about the repair...my daughter needed her trumpet and so I decided to go to the store and pick it up so that I could take it someplace else for repair. When I got to the store, I told the clerk that I wanted to pick up the trumpet. She told me that it wasn't in the store because I had dropped it off on Saturday and they are closed Sunday. I corrected her--I had dropped it off on Friday at 2:30pm...and no one had called to tell me how much it would cost. The clerk says, "oh, it's $10" and then without another word she walks out of the store to her car. ?? I am standing alone in the store wondering what is going on and then she walks back in with my daughter's trumpet (with the fix done) in hand...the trumpet she claimed was NOT there. I told her I wasn't going to pay $10 for a fix that other stores were doing for free and that I had asked 3 times for someone to call me BEFORE doing any repairs. At this point the woman hands the trumpet to me and says (in a very rude and dismissive tone) "fine, goodbye." The communication was TERRIBLE! And the customer service was even worse! I am shocked at the total lack of professionalism at this store. I probably even would have paid the $10 for the work if they had bothered to communicate with me clearly and treat me with a little respect. I will never set foot in this store again and I had such a bad experience that I feel the need to warn anyone else who may be tempted to go to Queen Creek Music--DON'T DO IT! If you need a referral for instrument repair I will say Alain's Music in Queen Creek is worth the extra 5-10 minute drive!
11 years ago (18-08-2014)
Great store. I've taken two of my guitars to be set up. Both have come out great. The employees are very friendly and respectful. They go the extra mile to accommodate.
12 years ago (16-09-2013)
Came in for repairs on alto sax
8 years ago (03-08-2017)
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