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Reviews, get directions and contact details for S & S Auto Repair

S & S Auto Repair

About

We are an Automotive mechanical repair facility local owned and operated by Steve Smith and family.

Address: 6210 Airpark Dr, Chattanooga, TN 37421, USA
Phone: (423) 855-3436
ten.riaperotuass@pohsruoy
State: Tennessee
City: Chattanooga
Zip Code: 37421


Opening Hours

Monday: 7:30 AM – 5:00 PM
Tuesday: 7:30 AM – 5:00 PM
Wednesday: 7:30 AM – 5:00 PM
Thursday: 7:30 AM – 5:00 PM
Friday: 7:30 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

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Reviews
The outstanding personnel at S & S have kept our Hondas on the road for many years. The staff is very courteous and professional and if an unexpected repair is needed, they will contact you ahead of time to let you know to see if you want it repaired or just noted on the repair order with the estimated repair cost. The Techs do the job right the first time too.
7 years ago (15-04-2018)
I have been coming to S & S Auto with my family for years. Every visit we are given the absolute upmost service, hospitality, and quality. Every single employee, from management to mechanic, is genuinely kind, respectful, honest, and all work to achieve the highest of moral character. It is so easy to rave about an experience when it is proven time and again, over many years, to be consistent every single time. I will never hesitate to recommend my family and friends to this shop. I am so grateful for everything S & S has done for my family, and am blessed to have such a reliable source for my vechicle.
7 years ago (12-04-2018)
My wife and myself have used S & S Auto Repair on numerous occasions. They do all our maintenance and repair work on both of our vehicles. Let me start out by telling you that these guys are the Gold Standard when it comes to a high quality auto repair center. Their commitment to Quality repairs and a great-looking facility is very much appreciated. I understand how hard it is to build this level of a business, I personally own an Automotive aftermarket accessory store that does installations. The amount of work that goes into a business like this is tremendous and I applaud them for their committment to be the best. I often use S & S Auto Repair as a model for my employees to look to when we teach them ethics and customer service of a business. Steve and Aaron should be very proud of their accomplishments! Thank you guys for many years of great service!
7 years ago (11-01-2018)
I dropped my car off on a week night and got a call back the next morning. They let me know that it was the starter and that the cost to replace it was going to be $624 (according to the receipt although I believe the original amount given over the phone was higher). When I stated that was more than I was expecting I was told that they were running a 10% off parts and labor that they had failed to include. I was then given the price of $568. Again, this was still more than I was expecting as I had looked at the price of starters on my own trying to anticipate what the repair would cost. When I asked for the breakdown I was told the part was a Honda part and was $348. When I asked about using other brands I was told the only other brand they would use was a denso part and that it was also $348. My 2006 Honda had 224K+ miles on it at the time and they were unwilling to put on a less expensive starter on my vehicle that would have been around $100. This was despite my requests and the availability of other brands with warranties. I paid to have the work done there to avoid having it towed somewhere else an pay for another day in a rental.
7 years ago (19-02-2018)
I needed a new repair shop for my Honda Accord, and went here based on the reviews. Great choice! My brakes started squeaking so I stopped in around 4:00 pm, just to see if they had a shuttle service I could use the following day. They offered to take a look, quickly diagnosed the problem, and fixed it (brake pads) on the spot. Fair price, very friendly staff. I'm glad I've found a trustworthy place to take my car from now on! (PS, they do have a shuttle service - good to know for future repairs.)
7 years ago (09-11-2017)
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