Schumacher Body Shop

Reviews, get directions and contact details for Schumacher Body Shop

Address: 2200 Indian Rd, West Palm Beach, FL 33409, USA

Phone: (561) 615-3360

Website

State: Florida

Zip Code: 33409

Update Info

Similar places near

Schumacher Mitsubishi 223 meter NEVER BRING YOUR VEHICLE TO THIS DEALERSHIP THEY ARE HORRIBLE AND SAD EXCUSE OF A CER...

Schumacher Buick GMC of West Palm Beach 279 meter I am not one to write reviews however there was no way that I could not after the ser...

INFINITI of the Palm Beaches 289 meter First off, Chris is such a professional. As a young man in an experienced industry th...

Schumacher Pre-Owned Outlet 312 meter A+ experience drove up to palm beach from homestead and it was well worth it!! Will ...

Schumacher Subaru of West Palm Beach 349 meter We had never owned a Subaru prior to the car we just purchased. We have always been ...

Schumacher Automotive Group 364 meter Loved Cyndi! She was Great about taking care of every detail. She found me a rebate o...

Schumacher Volvo Cars of the Palm Beaches 388 meter My salesman, Pete Maria was fantastic. He answered all of my questions and made it s...

Ferrari of Palm Beach 403 meter I've meet JR in service, when he was an adviser over at Aston Martin of PB. Such an o...

Mercedes-Benz of Palm Beach 414 meter We rated them 4 stars instead of 5 because no one is perfect, but Mercedes Benz of Pa...

Palm Beach Automotive Sales 423 meter Best decision I made when picking the perfect car Couldn't be more satisfied with my ...

Smart Center Palm Beach 457 meter Excellent service and great advice. Love my smart fortwo passion Bo Concept limited e...

Braman BMW West Palm Beach 582 meter They treat you like royalty there. They make sure you remain a loyal Braman customer....

Braman Motorcars 582 meter I purchased 2018 "loaner" 320i. This was not my original plan - buying a "near new"20...

Bentley Palm Beach 583 meter Very professional and friendly sales team. They made our buying experience great. Jay...

Schirra's Auto Sales 695 meter Garbage place, garbage cars, and garbage people. Sold a disabled Iraq War veteran a v...

Braman MINI of Palm Beach 704 meter Chelsea was our service rep, and my wife and I were completely amazed and impressed. ...

Palm Beach Classics 738 meter I highly recommend Palm Beach Classics for everything that has to do with the purchas...

West Palm Auto Group 791 meter Scam artist... I was sold on the because it was within my budget and the 90 day warra...

Reviews

Communication is terrible and their customer service is reactionary at best.  
I.E. During 12 calls prior to bringing in my car (had to wait weeks), no one ever bothered to tell me they are not located at my dealer.  So we lost 2 more days at my expense of a rental. Luckily I did not have extensive work because what they did  "was the best they could do" but didn't line-up the same and showed some major gaps!

 8 years ago (18-04-2017)

Honestly if I could give this place no stars I would. Completely terrible service. Car was involved in an accident and the at fault party's insurance referred us to here. First of all the person who initially surveyed the car seemed to be on opiates. Then when we brought the car in to be repaired we were never given a time frame as to how long they'd have it which was important considering we were paying out of pocket for a rental since they do not offer courtesy rentals. We called and never received calls back for days. Then today we received a call asking if we picked up the car because they couldn't find it. They said they knew it was missing around 1 PM  but they didn't call us about it until 4:45. They didn't call the police to report it stolen and then we find out they saw someone with our car next to their shop on Saturday but didn't report it because " people come take their own cars off the lot all the time" we had to call the police and wait there until they arrived although they said they were going to call the cops when they spoke to us. Lionel our rep was washing and waxing a car for over an hour whilst we were there waiting to speak with him. They did not care that a car was stole off their lot. Do not go here. They are extremely dumb.

 8 years ago (07-02-2017)

Had three of our vehicles (SUV & 2 hatchbacks) in the body shop for heavy hail damage. 
Manager Kelly was our point of contact, and she was awesome in keeping us informed on the progress, setting up our car rental and expediting the repairs.
The process/repairs did take a couple weeks (due to amount of damage on each vehicle), but when all was said & done, the vehicles looked like brand new.
We've since been back to have one of our new SUV's fixed after a small collision and the experience was the same.
I can't say enough about Schumacher Body shop and their manager Kelly.

      
      
      
 9 years ago (28-12-2016)

Elvis was my contact at the shop.  It was an insurance claim, and it started off fine, he seemed like a trustworthy guy.  I was getting my rear bumper and trunk lid fixed.  I was told by him it would be about a week to 10 days to complete! A few days in I get a call from Elvis who tells me the bumper they got was defective and they would need more time to get new one. I should have gone there immediately.  But I gave them the benefit of the doubt and agreed.  Two days later I get a call again from Elvis, someone there was driving my car and crashed, and the front fender is smashed and needs to be fixed.  This place takes your car that is in for service and drives it to get lunch or whatever they need to do, I know this because I caught them in the act.  Elvis lied to me about when the accident happened, and from there on out I had to deal with Kelly, who is the manager.  She helped resolve the issue by giving me 4 brand new tires, and they fixed the fender at no cost to me.  My issue was that Elvis lied about the entire process and did not have the balls to just tell me the truth.  I will NEVER bring my car back to this place or any other Schumacher shop ever again.  These people cannot be trusted with your vehicle. STAY AWAY!

 9 years ago (18-07-2016)

I had a rocky start having been burned by Sheehan Body Shop in Boca by not fixing my dented fender and painting my bumper the wrong color, then Kip obnoxiously insisting I was wrong, then with great reluctance tried to fix the paint color without taking off the bumper and still got it wrong!  After my disgust I took my car to Schumacher's body shop where I should have taken it in the first place.  They were slow get get back to me, which I though was odd because it was a cash payment, but when the ball got rolling everything was fixed correctly and the paint color is a perfect match!  Grant was my service agent and did an excellent job keeping on top of the painter and he was always pleasant and even stayed late for me to pick up my car.  I appreciate the painter taking pride in his work and making sure I was satisfied.  Hopefully I have no reason to go back, but if I do, I wouldn't think twice.

 9 years ago (06-09-2016)

Comment on this business

Map, Satellite View
Street View

to add Schumacher Body Shop map to your website;

<iframe width="450" height="300" src="https://us.a-better-place.com/v.php?seo=schumacher-body-shop&id=342882&yuk=300" frameborder="0"></iframe><p style="font-size:11px;margin-top:5px;"><a href="https://us.a-better-place.com/schumacher-body-shop-i342882.html" target="_blank" title="Schumacher Body Shop">Schumacher Body Shop</a></p>

Reviews, get directions and contact details for Schumacher Body Shop

Find nearby businesses, restaurants and hotels

We use cookies