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Reviews, get directions and contact details for Sears Hometown Store

About

"Come visit your Local store today!"

Story

Sears Hometown Store in Lee's Summit, MO is the local destination for all your appliance, home goods including vacuums, hardware, and electronic needs, as well as a great selection of lawn & garden products including tractors, snow-blowers and mowers. Sears Hometown Store also offers a great selection of kitchen appliances including ovens, stoves, ranges, dishwashers and microwaves.

Address: 232 NW Oldham Pkwy, Lee's Summit, MO 64081, USA
Phone: (816) 525-2147
State: Missouri
Zip Code: 64081


Opening Hours

Monday: 9:00 AM – 7:00 PM
Tuesday: 9:00 AM – 7:00 PM
Wednesday: 9:00 AM – 7:00 PM
Thursday: 9:00 AM – 7:00 PM
Friday: 9:00 AM – 7:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 10:00 AM – 5:00 PM


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Reviews
I would NOT recommend Sears of Lee's Summit. We purchased a washer & dryer from Sears in Lee's Summit December 5, 2017. The female sales person was not very personable & that should have given us pause but we like dummies chose to go ahead! Appliances were delivered December 16, 2017. The dryer started making intermittent noises around January 10. We weren't sure what to make of it. Called for service to come out & a very nice gentleman came out today, January 26, 2018. The dryer drum is warped & the rollers, 4 sets, are likely ruined. 41 days after delivery- the Lee's Summit store washes their hands of the situation. No responsibility - never even was allowed to speak directly to the store manager! They sold us a defective appliance & they are pushing it back to Kenmore! Kenmore says their warranty requires the dryer to be repaired & with the repair the warranty resets but don't use the dryer - for two weeks until it's repaired but continue to make payments if you are on a payment plan!!!! I would NOT recommend the Sears In Lee's Summit, MO nor would I recommend Kenmore appliances. It's really sad because Kenmore was once considered to be a very reputable brand with quality products & customer service. Anyone else wonder why Sears is hurting? Now WE know.
8 years ago (26-01-2018)
Very helpful staff. Found a spectacular deal in addition to what I actually came to buy. Also one of the few sears stores left so that's nice.
8 years ago (22-12-2017)
Good inventory...pleasant employees...convenient locstion.
8 years ago (17-12-2017)
Very nice salespeople here. they will spend time with you and make sure you get what ypu want and need. i like that it isnt owned by a big company but a local business.
8 years ago (26-08-2017)
The sale rep and manager gave superior service.
8 years ago (10-12-2017)
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