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Reviews, get directions and contact details for Sears

Sears

Story

Sears is a department store featuring Craftsman tools, Kenmore appliances, mowers, electronics and the latest clothing styles for the whole family.

Address: 385 Southbridge St, Auburn, MA 01501, USA
Phone: (508) 729-2200
State: Massachusetts
City: Auburn
Zip Code: 01501


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 8:00 AM – 9:00 PM
Sunday: 10:30 AM – 6:30 PM

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Reviews
Great place to shop. I was on my way to Boston to visit my cousins and decided to pass a night at La Quinta Inn so I can do a little bit of shopping because of its nearness to several malls. I took a walk to the Aurbun Mall and popped into this branch of Sears. I was blown away when i saw they also sell Levi's jean.The customer service super and I'll most definitely visit again. There's also Wheelchair Accessible entrance and car park for the differently enabled.
7 years ago (15-03-2018)
Very helpful staff. But note: the Sunday hours Google lists is wrong. They close at 6pm. Please see Sears website for correct times.
7 years ago (11-03-2018)
There was no one in the store to pay dor my pants so I didnt buy them
7 years ago (27-03-2018)
Customer service is just awful. You will be lucky if they return a phone call or ever answer a phone. Combine that with terrible online customer service and it just isn't worth shopping with them.
8 years ago (12-12-2017)
Ordered appliances on a holiday special. I asked to have everything delivered and they showed up.without the dishwasher and microwave. I went to the store and they had misplaced my dishwasher. First they tried giving me a replacment worth half the value. To thier credit 4 hours later I walked out with a Bosh but only after bitching and moaning. Then after 3 months my brand new Kenmore refrigerator stopped working October 10th. I called customer service which was ofcourse half a world away in India and could care less about my problem and they scheduled the closest available appointment which was 3 weeks away. The repairman came and had to order the missing part. Then we scheduled another appointment which was literally a month away so I haven't had a fridge in 2 months and there's nothing sears can seem to do to resolve it. What a joke. Will never do business at sears again. Called the BBB and AG on this matter. Take your business elsewhere... anywhere but Sears. I just happened to do my business in Auburn they were pretty helpful but I would point the finger at Sears Corp. in general.
8 years ago (08-11-2017)
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