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Reviews, get directions and contact details for Sears

Story

Sears is a department store featuring Craftsman tools, Kenmore appliances, mowers, electronics and the latest clothing styles for the whole family.

Address: 3845 State St, Santa Barbara, CA 93105, USA
Phone: (805) 569-6700
State: California
Zip Code: 93105


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Reviews
Personally I like this sears, their clearance section is great, and I find the people to be helpful. The applicance sales people kinda scare me, but other than that I go here all the time! I always leave happy, and everyone is always helpful and personable. At times you do have to stand in a line to purchase something but I cannot fathom why that would be upsetting to anyone. Have you never stood in a line before? Have you been to a grocery store? This sears is great and their prices are competitive and their coupons are great! USE THE COUPONS!
8 years ago (27-08-2017)
The customer service, or lack of is horrible. They were nice enough when I was purchasing appliances but when there was an issue with delivery it was impossible to get assistance and in the end I had them pick the products up and I ordered from a local store. Worth paying more in order to get things done correctly.
8 years ago (29-09-2017)
I got great customer service in the Tools section (July 2017). They have a Great assortment of Craftsmsn tools. In case Sears' management reads this, I highly recommend that they let web users "Browse" the isles to see their products (a great "fight" against Amazon!), then "flag" a salesperson to allow us to buy, and hold or ship. Thanks.
8 years ago (18-07-2017)
Horrible Customer Service, one open register. Long line of "Us" waiting. Just too much. Left Sears without my choices I spent precious time on. I am handicapped, & there were some others, Just like me... trying to get our items checked out. More than nine in line, besides my attempt to get checkout completed. When I arrived back to my vehicle, I learned, the Security guard came to my Handicapped Licensed Parked Vehicle, to state, Why do I have my step outside the door? ( So I don't need to Crawl into my door way!! Is Why!) Wow. My pet was very upset, for this action made on the door by Him. Unnecessary.
8 years ago (04-08-2017)
The sales staff are helpful without being pushy. Appliance selection is pretty good. Tool section is great.
8 years ago (05-08-2017)
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