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Shearer Chevrolet Buick GMC Cadillac

  1. Vermont
  2. Vermont Car Dealer

Reviews, get directions and contact details for Shearer Chevrolet Buick GMC Cadillac

Address: 1675 Shelburne Rd, South Burlington, VT 05403, USA
Phone: (802) 658-1111
State: Vermont
City: South Burlington
Zip Code: 05403


Opening Hours

Monday: 8:00 AM – 7:00 PM
Tuesday: 8:00 AM – 7:00 PM
Wednesday: 8:00 AM – 7:00 PM
Thursday: 8:00 AM – 7:00 PM
Friday: 8:00 AM – 7:00 PM
Saturday: 8:00 AM – 5:00 PM
Sunday: Closed

Update Info
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Reviews
Beware of this place! This is the account of my experience. On a Saturday we came together on a deal for a used truck. We agreed on the upcoming Friday for me to take delivery. On Monday my wife says the dealership called and wants me to come that afternoon to pick up the truck. Having worked all night that wasn't possible. Then they call back and tell me that another salesman who knew the truck had already been sold went ahead and sold it to someone else. To say the least I was very upset. Then they call and say the other customers deal fell through. I still wanted the truck so we moved forward. We did all the paperwork, got approved for financing even got it insured. So then they try an get us to pick it up earlier than Friday. I say no as Friday is my next day off. They then offer to deliver me the truck the next day. They admitted they wanted to complete the sale by the end of the month for sales numbers. I agreed and set up a time for 1 o'clock the next afternoon. Great so I thought, the next day after working all night I get up expecting to be getting my new truck that afternoon. I got an email from the dealership reminding of our one o'clock appointment. Then it all falls apart. They say with it being the end of the month push they can't deliver the truck. So I say no big just bring it on Thursday Friday or Monday as I was in no hurry. They then say they can't bring the truck at all! All because they had someone else who wanted the truck. Threw my deal out the window. Lies all lies. Very very unprofessional and rude to boot. Absolutely the worst car buying experience I've ever had. They'll dispute this but I assure you it's true and I have the emails to prove it!
7 years ago (31-01-2018)
Just got a brand new Chevy Fleet van from here a few weeks ago. Van is nice but they took forever putting our plates on and had us standing outside in the cold while doing so. They had one poor guy trying to put on 14 license plates on all by himself. He was great but Def could of used some help. There was plenty of employees sitting around inside doing nothing. Also the vehicle was almost empty on gas. Now when ever I've bought a car I've always left the dealer with a full tank. With the amount of $ that was spent , probably over $200,000 you would think a full tank would be a complimentary service. I'd say they came off to me on the cheap side.
7 years ago (10-03-2018)
To the owner: was definitely a little bummed out by my most recent experience and wanted to give some feedback. I've had good experiences with your service center in the past, but this one was just a headache and took up too much time out of my day. I had a 1:15 seasonal tire changeover / mount & balance, so I dropped the car off at 12:30 and they said it wouldn't take too long. I get a call at 2:00 saying that there is a significant issue with my car--told them that particular problem would have to wait until another day since I was busy and didn't have time to give it proper thought, and that we could talk more about it when the car was done with the tire changeover and balancing. I finally get another call at 4:00 saying the car is ready. Definitely took longer than anticipated, but when I get there they didn't have any paperwork ready, and the advisor was apparently at a meeting so I (the customer) had to wait ANOTHER 20 minutes. I got tired of waiting and went back. The advisor was still in his meeting, so the man who printed my receipt and swiped my card couldn't tell me anything about the problem they originally called me about. Not his fault, but was definitely was a huge bummer of an experience. If it weren't for previous good experiences this review would be a 1-star. Please remember to put the customer first. I think it would've been reasonable for the advisor to come out for a quick second to tell a customer what was up with their car, especially with a significant issue. Hopefully the next time around your service center is a bit more on top of their game with communication and preparedness like they have been in the past.
7 years ago (14-12-2017)
Our experience with a purchase through Shearer Chevrolet was by far the best I have ever had! We worked with Mike Fisher and he was amazing! He answered all of our questions we had and made us feel like family! We also had a great experience with the manager there. He also answered many questions we had. We LOVE our new 2018 GMC Terrain! We also love the turbo that gives it a nice boost and it handles like a glove! Best vehicle I have ever owned!
7 years ago (07-11-2017)
I purchased a Chevy Equinox at Sheerer Chevrolet and everybody that helped me from the moment that I walked in the door to the moment that I left was very kind and helpful. Let me start by talking about the man that sold me my car, Ryan Kronenberger. He was very kind and genuine and never made me feel pressured or rushed. He was patient with my numerous questions and if he didn't immediately have an answer for anything he was very quick to find the answer. He was incredibly down-to-earth which made the car buying experience very relaxed which is a true feat given that I've had some very bad experiences at other dealerships in the past. Not only that, but he got me the vehicle I wanted at the price that I wanted without me feeling like I was being jerked around. I'd also like to mention the amazing service that I received from the sales manager, Scott Brace. Not only was he very patient and honest with me when I had multiple questions when it came time for me to sign contracts... but he graciously offered to go with me to bring my old car in (which was a lease) back to the dealership. I was nervous to go there due to my last experience there and I was afraid I was going to get taken advantage of... the following day, he was there by my side to ensure that didn't happen this time! Talk about going above and beyond! Last, but not least, I'd like to take a moment to recognize Sue Madigan. When it came down to finding a loan for me to purchase my vehicle, she did her research! She also managed to get my car payments down quite significantly by re-evaluating my financial situation.
7 years ago (02-02-2018)
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