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Reviews, get directions and contact details for Soerens Ford

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Home of the Nice Guys. The Next Generation of Nice. - Ford Dealership established in 1917

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Established in 1917, Soerens Ford of Brookfield is the Home of the Nice Guys, the Next Generation of Nice. Our mission is to provide customers with best in class vehicles while delivering world-class customer service.

Soerens Ford of Brookfield features quality new Fords and a wide variety of other pre-owned vehicles. Our body shop, service and parts departments deliver award-winning expertise, genuine maintenance and quality parts for any make or model.

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Address: 18900 W Capitol Dr, Brookfield, WI 53045, USA
Phone: (262) 781-9800
moc.snereos@wenna
State: Wisconsin
City: Brookfield
Zip Code: 53045


Opening Hours

Monday: 9:00 AM – 9:00 PM
Tuesday: 9:00 AM – 9:00 PM
Wednesday: 9:00 AM – 9:00 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: Closed

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Reviews
I was having issues with my vehicle, so I called other area Ford dealers to see how soon I could get an appointment and they were the only dealer to tell me to bring my car in the next day (pleasantly surprised by this). The facility was clean, the people I interacted with were pleasant, but overall I'm left with a slightly bitter taste about my experience as a whole. When I received a call after the diagnosis was complete, the cost of the repairs was about double what I was expecting. I understand "Ford motorcraft parts" are going to cost most, but holy cow I did not expect to pay over $1200 for all repairs/parts and labor! The kicker is two and a half days later and I'm still having issues. Both of my front control arms were replaced, yet I'm hearing a clunking noise when turning. There was an alignment done as well, but my car pulls slightly to the opposite direction now. For the amount of money paid I wouldn't have thought I'd have to take my vehicle back. When calling to state my concerns listed above, I was told to bring it back whenever I was able and they would squeeze me in which is nice. To do so, however, requires me to take more time off of work. Overall I'm not certain that I would bring my vehicle back here after they rectify things. It's a bit out of my way and I have not had repairs done at another dealer that required me to bring my vehicle back less than a week later.
7 years ago (26-03-2018)
I was impressed with the sales staff at this dealership. They were very responsive, attentive, knowledgeable, and friendly. Definitely recommend you stop here if you're shopping for a new car and you're not sure what you want.
7 years ago (21-05-2018)
From the moment I drove in till I left, everyone was so nice. Even though Soerens is a large place, I am treated like it is my neighborhood shop. I took the shuttle which allowed me to get my work done while my car was being worked on. Coming back to a clean car was also very nice.
7 years ago (04-04-2018)
I love this place. My car from Kerry Royce talk about a guy who knows what he's doing I recommend this place highly Kerry Royce he is awesome
7 years ago (15-05-2018)
We have bought 6 cars from them. Great people and treat you right. The home of the nice guys.
7 years ago (21-04-2018)
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