South Suburban Mitsubishi

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Address: 5343 Miller Cir Dr, Matteson, IL 60443, USA

Phone: (708) 898-3300

Website

State: Illinois

Zip Code: 60443

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Reviews

We bought our Mitsubishi from Mimi at South Suburban and love it! Mimi was extremely helpful and the process was super easy! Great deal and great car! Mimi is awesome!

 8 years ago (20-07-2017)

I was very happy when I bought my car.  Frank G. not only helped with all of the necessary work needed to complete the sale, he also helped me get home, get the my trade in to the dealership AND drop off my rental.  I did not feel pressure for the purchase and any concern I had was addressed.  He found me rebates that I qualified for and has checked on me three times since I bought last week to make sure everything was settled.  I am a very satisfied customer.

 8 years ago (18-05-2017)

Had a great first car buying experience here now I hope its a smooth journey from here on. I worked with Orlando who was great as a car sales person! He was really nice also very down to earth, and they even got me in a 2017 with a low down payment and a low note!!!! With me have not much credit and having a lower score they did awesome!!!!

#TeamMitsubishi💪😊😊😊😁😁

 8 years ago (21-05-2017)

I stay with Mitsubishi because of the customer service and the great warranty they offer. This time I worked with Jeffrey Lusk and he was very professional and just really awesome. They were patient with me and helped me get everything I wanted and it was affordable.

 8 years ago (12-06-2017)

If you're thinking about doing business with them... DONT. I have so many complaints about this business I don't even know where to start. 
My fiancé and I bought a used car from them about 2 months ago. We've maybe had the car for 3 out of those 8 weeks because it's had to go in for service so many times. 
The fact that they own the extended warranty company that they offer buyers is a HUGE red flag, and even though the contract clearly states if you live more then 40 miles from the selling dealer you can take it elsewhere, the catch is they have to tell you where you can take it or else they won't pay for the work. So my most current option was bring it back to them or bring it to another dealer in the same auto mall... even though that's the same amount of miles.... 
The service department manager Keith is horrible. Last time I spoke with him I completely lost it and was practically screaming at him. Had to ask to speak with someone else because he was being so combative with me and wasn't listening to what I was saying. He tried to "end the call on a good note" before he transferred me to someone else by saying his techs had to vacuum the drivers side seat of the loaner they gave us because there was dog hair on it and if they wanted to they could have charged us $140 for a detailing. My fiancé works with dogs, and yes, dog hair gets stuck to his clothes. Sorry you had to take a vacuum to it but threatening to charge me for that is NOT how to diffuse a situation. 
We have to now contact them AGAIN because the issue with the car hasn't been resolved. Save yourself the stress and complete lack of customer service, take your business elsewhere.

      
      
      
 8 years ago (07-07-2017)

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South Suburban Mitsubishi

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