Spencer's Auto Repair

About

Locally owned and operated by Jerry & Rachel Spencer since 2001. We are dedicated to quality customer service at an affordable price.

Mission

* To perform high quality repair service at a fair and just price.
* To have a sense of personal obligation to each customer.
* To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
* To use only products which are safe and which provide service, which equals or exceeds those recommended by the vehicle's manufacturer.
* To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
* To give the best customer service possible and in the case of any disputes, to provide a prompt and amicable resolution.
* To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
* To notify the customer if appointments or completion promises cannot be kept.