Sprint Store

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Address: 10600 Silverdale Way NW Suite 102, Silverdale, WA 98383, USA

Phone: (360) 613-0333

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State: Washington

Zip Code: 98383

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Reviews

I regretfully went to this location even after reading horrible reviews but I needed help and I was close. So I went in with my new phone because I was having technical issues and was " greeted" by a young blonde female who was more concerned with the computer than the customer, I tried to explain the situation to her, now mind you there were two males working as well, one on either side, one was helping two customers the other was just listening to my story, but he never even said anything, well the CSR that was helping me was not even genuinely concerned, I explained these phone was less than two months old and should not be having the problems, and she informed me because it was over 14 days old I pretty much was SOL, very rude. I said I paid $800 for a phone and been with Sprint for 15 years and this is they treat customers new or old??  she did not care,  as i was leaving they started running their mouths and laughing right in front of the other customers, this place is a joke. Now we all know that nothing will be done otherwise it would have already, but this is ridiculous and this location should be shut down or a serious revamp! Either way I contacted sprint corporate and informed them of that location, highly doubt that'll make a difference either. DO NOT GO TO THIS LOCATION

 8 years ago (27-12-2017)

I've always been able to get in and out of there fairly quickly.

 8 years ago (15-12-2017)

I have been with sprint for about 6 years and I enjoy their service but at this specific store the manager? Or whatever lady it is that's always at the first computer is the most rudest person ever! There was a situation with my sprint service on getting a new phone and I went in to get help after calling sprint myself and they directed me to go into a store and they will be able to help me in person just because I would like to do it in person so I did a store that was closest to me! Unfortunately the silverdale location was the closest and had the shortest customer service with that lady! Don't go to this location!!!!! Go to the one in the mall if you are going to silverdale!

 8 years ago (29-09-2017)

Candy & Ron were wonderful.......very helpful. Went above & beyond.
If this is how it always is, I'll be delighted!

 8 years ago (30-09-2017)

Id give them less than one star, I just got a Moto E4 on amazon, and sequim closed down for good and had great people.. Anyways, I drove all the way up there with my new phone and no sim, and the lady I talked to was short and condescending, and told me im SOL in laymans term and also told me to go check out best buy for a SIM. I felt unwelcome and not helped the slightest. Go to Kitsap Mall or Paulsbo, they literally had one person there and she did nothing to alleviate my problem.

 8 years ago (04-08-2017)

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