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Reviews, get directions and contact details for Staples

Story

So much more than office and school supplies! Find a growing product selection including cleaning and safety supplies, furniture, iPads and Apple products, technology, paper, ink, electronics, computer repair, copy & printing services, phone repair services, and water damaged phone repair services.

Address: 2850 NW Bucklin Hill Rd #101, Silverdale, WA 98383, USA
Phone: (360) 307-0777
State: Washington
Zip Code: 98383


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Reviews
Excellent. I went to the store to pick up what I had purchased online. The manager Robert was excellent. He is very knowledgeable and a master of the multitask. I usually stay away from retail stores and just go with Amazon/shipped. I will still stay away from other impersonal or overly-personal retail stores in my town but this was pleasant change from that.
8 years ago (27-11-2017)
Everyone at this store is always very friendly and helpful. They go out of their way to give outstanding customer service.
8 years ago (08-04-2017)
Will no longer be printing or purchasing anything here. Short story - Referring to the printing section. Most of the employee's do a great job and are very helpful. The 2 managers I've interacted with in the last year are not helpful and it feels as though they are looking for any reason to say no. My business is dependent on getting things printed, and I can't have such a wide variety of outcomes every time I go. Long story - I've been printing DVD covers & labels at different office stores for about 5 years, and at this location for the last year. If I get a knowledgeable employee who wants to be helpful, it's always a good experience. However, too often I am challenged with someone who is not very knowledgeable, or even worse, has no interest in helping me get my job done. Last week, Friday was the last one I could take. I went in the morning when it's typically slower, a manager was working behind the desk. He was sitting at the desk and asked "what he could do for me", I told him "I need to print a few covers and labels". He said "let me save what I'm working on for another customer", then walked over and asked "what he could do for me"...First red flag. I told him "I just need to print a few covers and labels", again. He looked at my label paper and said he "can't print on it because it doesn't say if it's compatible with his printer". An understandable objection, here's my issue; 5 years ago when I started printing I learned that, and have since only bought a specific label paper that says on the cover "compatible with inkjet & laser printers" I've seen this manager many times before, but he has never interacted with me before this. Had he payed attention one of the prior approximately 30 times that I've been in , he would have known this. But more frustrating is his attitude, he made no effort whatsoever to come up with any solution. Just a no and a blank stare. So as I was on my way home to grab the box that my labels come in where it says "compatible with inkjet & laser printers", I decided to buy my own printer (from a different store obviously) and will no longer be giving any printing or other business to this location. If management has such poor customer service, it's going to be few and far between that I walk out a happy customer.
9 years ago (21-06-2016)
Found exactly what i needed, and quickly. Store is clean, open, and stocked well.
9 years ago (18-12-2016)
Very good
8 years ago (03-10-2017)
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