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T-Mobile

  1. Washington
  2. Silverdale Electronics Store

Reviews, get directions and contact details for T-Mobile

Address: 10315 Silverdale Way NW, Suite H-06, Silverdale, WA 98383, USA
Phone: (360) 308-0880
State: Washington
Zip Code: 98383


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Reviews
Worst service ever. I was supposed to get my new phone within 3days but Everytime I called them they said they hadn't had it yet. And I made sure if they got it 3times but the answers were always not yet. 2weeks and 3 days later, I got a text message that said my order was cancelled because I didn't come get it. They messed up and told me like everything was my fault. When I went there to pick it up, the phone was there but the order was cancelled so i couldn't get it. Doesn't make sense! And they were still acting so RUDE.
8 years ago (23-05-2017)
Went in hoping to save money with the program where they buy you out of your previous carrier. Two months later I finally get a bill from Verizon. after trying to contact verizon for a few weeks after switching I gave up. The program only worked within 30 days no exceptions. I feel cheated. I regret switching.
8 years ago (28-08-2017)
I recently came back from Japan and went to Kitsap Mall's Verizon earlier this week on Tuesday to update my phone plan. In the process, before finalizing my decision, I decided to stop by T-Mobile. I was blown away by the customer service. The guy assisting me (I believe his name was Brandon) not only gave me the iPhone 7 Plus I secretly wanted; he also gave me a HUGE discount off the phone and a few other extra perks. I have been a loyal Verizon customer for the past 4 to 5 years with 2 lines and a pocket wifi in my name. I always pay my account in full. Sometimes I even pay it in advance. Yet they offered me no discount of the sort except a few bucks off a phone upgrade that would disappear when taxes were added to the final bill. I was completely satisfied with T-Mobile's customer first attitude and now I'm proud to say I'm a loyal customer because of that 5 star experience I had in the store.
8 years ago (04-02-2017)
By far the best Cell customer service I've ever had!
8 years ago (29-04-2017)
Totally awesome, helpful and charismatic staff. Been with them since 2009. Never had any issues at all.
9 years ago (09-05-2016)
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