Sprint Store

Reviews, get directions and contact details for Sprint Store

Story

DIRECT

Address: 105 Frey Ln, Fairview Heights, IL 62208, USA

Phone: (618) 622-2000

Website

State: Illinois

Zip Code: 62208

Opening Hours

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 10:00 AM – 8:00 PM
Sunday: 11:00 AM – 7:00 PM

Update Info

Similar places near

Action Computer Co. 14 meter Just phoned this business for the first time, although I used to go there when it was...

CPR Cell Phone Repair Fairview Heights 19 meter Joe and the folks at CPR were able to fix my work cell phone while I waited. It took ...

Autco East 79 meter

Rent-N-Roll 83 meter Friendly, knowledgeable and professional. They go above and beyond to ensure you leav...

Batteries Plus Bulbs 104 meter After prepaying for 2 phone batteries with pickup at the Fairview Heights store we ar...

Custom Sounds 199 meter Very impressed with the staff and can't best the prices. We had window tint and upgr...

Green Mobile Fairview Heights 298 meter It is my belief that this business is out to make a huge profit and aren't concerned ...

Sears 317 meter The items that I purchased were reasonably priced. I've always liked Sears but the Ol...

Barnes & Noble 390 meter For buying physical books & magazines or browsing, this is a wonderful store. I have ...

Best Buy Mobile 394 meter

Hot Topic 449 meter My friends and I went here for the buy two get one free sales. While the store was sm...

Sprint Store 468 meter A-M-B-R-I-A was absolutely AWESOME. She was calm, cool, and collective. She took very...

Vintage Stock 484 meter I come here all the time to get rid of my extra things from here or there. Anyone tha...

AT&T 587 meter This is a very professionally operated store. Loved the friendliness and willingness ...

T-Mobile 610 meter I personally have no major issues with T-Mobile and I’ve been a loyal customer for ye...

OfficeMax 774 meter Great place to get your small business office supplies!

GameStop 815 meter Always helpful staff. They are able to help with I diverse gaming profile between mys...

Heil Sound Ltd 935 meter Bob Heil and the crew are the best people to buy your audio equipment from. They have...

Reviews

Horrible quality of service, I have been in multiple times and no one greets you or anything and that's beside the major point. I went in about a week ago to return a phone case I had bought the previous day and after about 15 minutes of waiting and then 30 minutes of the guy jumping back and forth between another customer and I he finally came to the conclusion that they did have enough money in the drawer so he said come back later, I did not have time for a while. So I was in the area and I headed up there and got the at 8:15 pm (not knowing they closed at 8) saw a bunch of employee's and customers inside so pulled on the door and it was locked, then I noticed the hours so I politely knocked waiting for one of the 4 free employee's to answer the door and no one even looked at me to acknowledge. Now I also work in a retail business that is pretty similar and if someone showed up 10 15 minutes after we closed I would at least have the dignity to acknowledge them and explain. The level of disrespect that those degenerates had was unbelievable. Think they need a little change in management to be guided down the right path of common courtesy..

 7 years ago (06-01-2018)

Tara was awesome.  Had me in & out in 10 minutes.  Knew exactly how to resolve my issue.  Gave me options.  Let me pick an option.  Tara was also very professional and provided outstanding customer service

 7 years ago (15-01-2018)

They have a large amount of traffic, so making an appointment or planning a lot of time is required. I needed 3 total trips because of low stock or other Sprint account/security policies, but at least those 3 trips were with staff that were friendly to me. I had to choose this store because they are the corporate store, and the other local stores did not have all the stock that this one did, forcing me to choose this store over another ones. My overall experience was great once I was able to finally get a new phone, but the extra trips and other hoops to jump through were a lot of hassle. Always call ahead right before going to make sure stock is available and if the wait is long.

 8 years ago (02-08-2017)

Worst customer service ever!  Took an hour and 45 min to tell me I had a failed battery.  1st person took my phone and sent it to tech.  Explained that the tech was on lunch (an hr before closing time mind you). Then tells me someone will update me shortly.  Took an hour for another person to come tell me that my phone had a failed battery and it could be sent off to be fixed and I had to wait 7-10 days to pick it back up!  Asked if I was just out of a phone for that long and she said hang on let me ask if we have a loaner phone.  She never came back.  Took another 20 minutes or so for another person to tell me that I would be getting a loaner phone.  They were getting it set up and they'd have it ready in a few minutes.  About 20-25 minutes after that it was finally ready.  The store wasn't very busy and their were plenty of workers to accommodate the customers.  However it seemed as though they were too busy conversing amongst each other.  The young girl who I originally spoke with was asked by another employee of those of us still sitting and waiting had been helped and she answered with, "I don't know I guess so".  Seriously people get it together!

 8 years ago (28-08-2017)

The sales team here will always say whatever you want to hear to make a sale. Terrible!

 7 years ago (25-01-2018)

Comment on this business

Map, Satellite View
Street View

to add Sprint Store map to your website;

<iframe width="450" height="300" src="https://us.a-better-place.com/v.php?seo=sprint-store&id=1240309&yuk=300" frameborder="0"></iframe><p style="font-size:11px;margin-top:5px;"><a href="https://us.a-better-place.com/sprint-store-i1240309.html" target="_blank" title="Sprint Store">Sprint Store</a></p>

Reviews, get directions and contact details for Sprint Store

Story

Opening Hours

Find nearby businesses, restaurants and hotels

We use cookies