facebooktwitterpinterest
mobil menu

Sprint Store

  1. Minnesota
  2. Edina Store

Reviews, get directions and contact details for Sprint Store

Story

DIRECT

Address: 7531 France Ave S, Edina, MN 55435, USA
Phone: (952) 956-9600
State: Minnesota
Zip Code: 55435


Update Info
Similar places near
OfficeMax OfficeMax 33 meter John in the printing department is AMAZING. Fast, professional and so sweet. Apprecia...
Clothes Mentor Edina Clothes Mentor Edina 100 meter Designer pieces often not easily available in general retail stores. (Take the time t...
The UPS Store The UPS Store 172 meter This store is so convenient and efficient. If you need to ship, pack, or print they h...
Jos. A. Bank Jos. A. Bank 194 meter Always good service when you work with Eric the Manager. Rarely miss a deadline. Wo...
Whole Foods Market Whole Foods Market 232 meter Nice selections, decent prices and friendly employees. My favorite shopping place.
west elm west elm 450 meter I decided to pop into West Elm today as I was in the area. I was looking to see if an...
Sleep Number Sleep Number 484 meter Salesmen purposely try to make you buy stuff you never wanted and try to upgrade prod...
The Container Store The Container Store 522 meter They have a great selection of storage and organizational products. The employees are...
Macy's Furniture Gallery Macy's Furniture Gallery 619 meter I bought over 10,000 dollars worth of furniture here and every time i bought the WORR...
Lunds & Byerlys France Avenue Edina Lunds & Byerlys France Avenue Edina 839 meter Love this store! High End! Great location, great servce, great produce, great meat,...
JOANN Fabrics and Crafts JOANN Fabrics and Crafts 872 meter The ladies at this location are wonderful! I drove 30 minutes out of the way to pick ...
Lane Bryant Lane Bryant 903 meter It's unfortunate that things are priced so high at Lane Bryant. They are basically th...
Guitar Center Guitar Center 941 meter Seriously great! Best products you can buy in the area. The person who helped us was ...
Ethan Allen Ethan Allen 958 meter Shopped this store in February for a new sofa for my home. My daughter was graduating...
KOHLER Signature Store by First Supply KOHLER Signature Store by First Supply 966 meter The people here are so rude and not helpful. They told us the maximum of days to rece...
National Camera Exchange Edina National Camera Exchange Edina 972 meter Knowledgeable staff and great selection of new and used cameras for students through ...
Nadeau - Furniture with a Soul Nadeau - Furniture with a Soul 1 miles Fairly overpriced store for a bunch of engineered wood made in India, but they do off...
Warners' Stellian Appliance - Edina Warners' Stellian Appliance - Edina 1 miles From the friendly and knowledgeable sales staff to the professional delivery team, ev...
Reviews
The trick is MAKE AN APPOINTMENT ONLINE! All of the staff have been super helpful. No one has ever been rude to me and I am an idiot when it comes to technology. When they couldn't fix my son's phone they gave him a new but not the newest model with an extra set of headphones. During my 2 Samsung Note 7 recalls they made sure to cancel all fees. I always go to this store when I need to talk to someone in person.
8 years ago (14-09-2017)
Great customer service! Went in to discuss an error on our payment plan and they fixed everything super quickly. Very friendly and knowledgeable staff, highly recommend!
8 years ago (11-09-2017)
Walked in with a phone that worked, just kept turning off when I ran apps...walked out with a phone that doesn't work and lost all of my photos as a result. Incredibly long wait, wasted a whole day and got completely screwed over. This is absolutely the worst experience I've had.
8 years ago (23-06-2017)
Frustrated, I have a phone that is less than a month old yet more than 14 days old which is sprints warranty period. 14 DAYS! REALLY?!?! So, my new phone had an update issue where my phone will no longer turn on. Basically, the store gave me the manufacturers customer service number and agreed with me that the phone won't turn on. I asked if there was a phone I could use and their response was any phone except the new samsungs. Well I guess I was suppose to choose a floor model? (He should of gotten me one at that point). Then I was wondering what sort of services they offered. My understanding is they are a corporate store that does repairs. Well not after 14 days. They will not cancel an added on service such as getting rid of a tablet line. (Asked about that to). That's something you have to call about. They will not take a payment unless its a sale of service. (You can't pay your bill there). I left the store with a number and that was it. I'm probably going to cancel my whole 2 year contract.
8 years ago (24-04-2017)
I've been a Sprint customer for 15 + years. I honestly can not tell you why... Every time we need help with an upgrade, repair, or just customer service in general it's hit or miss on whether we are considered valued customers. I haven't had to have my iPhone 6 fixed for service or damage in the 2+ years I've owned it, until today. The phone has a major battery issue. Well I found out today that for the last 2+ years I've had this phone, I have NOT had insurance. Looking back at my account over 15 years this would be the FIRST phone that I did not add insurance to. It is also the most expensive phone I've purchased at $320+ . Doesn't make sense. When I upgraded my account back in 2014 it was a month long process. I went in on 10/27/2014 to upgrade but the upgrade was not complete until 11/22/2014 because of numerous issues with Sprint staff & systems. Add another issue to that...they either didn't transfer the insurance that was active on my account or they just deleted it. My only option today, is to pay $300+ to have insurance put on my phone now, pay for a new battery, or buy a new phone. A person may question why I never noticed my bill not showing I had insurance... Well, for the last 6+ years my bill has not changed except for a few dollars here and there due to taxes. Sprint you are a disappointment again. The staff at this store are mostly friendly. But after this HUGE mistake (on top of the month long issues in 2014), I question how well they are trained to provide quality customer service, and proper care of customer accounts. This store has the ability to fix their mistake. They also have the ability to value me as a customer of 15 years and pause to simply apologize for the inconvenience and lack of support. If you are looking for trained customer service, quality care, and reliable account maintenance, this is not a Sprint store location I would recommend.
9 years ago (13-01-2017)
Comment on this business

Sprint Store map

to add Sprint Store map to your website;



Find nearby businesses, restaurants and hotels

Copyright 2024 | All rights reserved (v2)

Terms Of Service
Privacy Policy
Business Listing Service Agreement
0.0037 Loaded in seconds

We use cookies

We use cookies and other tracking technologies to improve your browsing experience on our website, to show you personalized content and targeted ads, to analyze our website traffic, and to understand where our visitors are coming from. Privacy Policy