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west elm

  1. Minnesota
  2. Minnesota Furniture Store
  3. Edina Store

Reviews, get directions and contact details for west elm

west elm
Address: 3879 Gallagher Dr, Edina, MN 55435, USA
Phone: (952) 835-8332
State: Minnesota
City: Edina
Zip Code: 55435


Opening Hours

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 10:00 AM – 7:00 PM
Sunday: 11:00 AM – 6:00 PM

Update Info
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Reviews
I decided to pop into West Elm today as I was in the area. I was looking to see if an item I saw online was in store. I walked around the entire store looking for the item and not a single employee said hi, smiled or asked if I needed help finding something. Not what you would expect from a higher end home goods store. Honestly more employees in the home goods section at Target ask if you need help finding something. I guess I will just stick to buying home decor at Target!
7 years ago (09-03-2018)
Really like their selections online but the staff here never seen to be all that welcoming. Recently picked up an online order and the woman at checkout was in no hurry to help or direct us to the outside pick up location. We had never done a pick up so we were unfamiliar with the procedure which only seemed to annoy her further. I will likely order again but limit my visits to online only.
7 years ago (15-11-2017)
This store really confuses me. Like others have mentioned, online shipping is very pricey and never matches their guide. The store is lovely to walk through but I've always been ignored, had long waits, and sometimes rude experiences at the register. Watch out for their clearance section...many of the items are damaged but not labeled as such. The company needs to work on customer service as a whole. 😕
7 years ago (27-09-2017)
Bought a dining set that went on sale the day mine was delivered. They do not give the sale price like any other store would. Disappointing and they earned themselves a customer that won’t be returning.
7 years ago (05-10-2017)
They have dedicated West Elm only parking in a lot that is ALWAYS packed. It's extremely discourteous to other shoppers and a ridiculous expectation altogether. Wish I could give 0 stars, would never recommend.
7 years ago (21-09-2017)
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