Tesla

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Address: 820 Shops At Mission Viejo, Mission Viejo, CA 92691, USA

Phone: (949) 347-6820

Website

State: California

City: Mission Viejo

Zip Code: 92691

Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 8:00 PM
Sunday: 11:00 AM – 6:00 PM

Update Info

related searches: Tesla Germany, Tesla stock, Tesla price, Tesla company, Tesla Model 3, Tesla -- Wikipedia, Tesla car, Tesla Model S

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Reviews

I read a lot of these reviews before going to buy my Tesla and was honestly kind of nervous but now I’m convinced these people just want something to complain about. This was the most pleasant experience I’ve ever had shopping for a car.  The customer service was great, the car itself is a work of art, and I’m already planning which one I want next!

 7 years ago (18-03-2018)

Tesla Cheats....I booked the Tesla model X at an APR of 1.49% at the dealership and now they say it is 2.49% which is cheating. This is very bad business practice and if I cancel now , they tell me that I will loose the $2500 booking amount. Is this the kind of company one should do business with ?

 7 years ago (06-04-2018)

All Tesla dealerships are nicely designed, this one included.  The salespeople range from average to “I know less about this car than you do but am going to be pushy anyway.”

 7 years ago (08-10-2017)

Knowledgeable staff! Nice options. Tesla is the most innovative automotive and energy company. Buying a Tesla is eazy peazy! The future is now so while you pick up a Tesla, add their stocks to your portfolio and watch your investment grow.

 8 years ago (29-05-2017)

I like this place and when I go shopping in the mall i stop by to hear about new options or events. Today I was there to sign up for Model 3 and a young girl with strong Eastern European or Russian accent wanted to help me. She was rather rude, interrupted me several times while I was completing the form. I was typing fast and using "tab" to move to the next box (I type 45 WPM) but she wanted to move the cursor the to next box for me. So every time I needed to pause and go back one step because she would click in the next box and I would press tab and skip to the next one. Though  there was not more than few guys in the line, and there were two more agents too, her attitude was "just pay and go". She would announce the title of the box with her thick accent for no reason. I mean when you type your address, of course you move from the street address to city, State and the zip code. She would announce the box title with that dry and thick voice. At the end when I said that I had a question she rushed into saying "Yes your money is fully refundable" in a way that you guys are killing me with the same question. I told her that, that was not my question. But by that time she was standing and moving in a way, in a way leading me to leave. I told her I want to click on the check box on the form that was requesting a test drive, but she rushed to submit and close the form. She said we don't recommend that you request a test drive for other models. I said "then why you had that option on the form?" She told me that I can request the test drive from home too. But that was not the right answer.
Anyways, I really didn't like the interaction and expected a higher level of customer service from Tesla.

 9 years ago (01-04-2016)

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