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The Home Depot

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The Home Depot

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To contact Customer Service please call (866)466-3337, then press option 7.

Story

The W Albuquerque Home Depot isn't just a hardware store. We provide tools, appliances, outdoor furniture, building materials to Albuquerque, NM residents. Let us help with your project today!

Address: 10200 Coors Bypass NW, Albuquerque, NM 87114, USA
Phone: (505) 899-1290
State: New Mexico
Zip Code: 87114


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Reviews
Excellent service for the third time in a row at this location. And in more than just one particular department. The management is doing something right here. The employees are very engaged in their tasks, but stop immediately to assist a customer even before they have a chance to ask....... just by seeing them with the puzzles look on their face. I tested that a few times . This is somewhat unreal based on my years of neglect by Home Depot employees. I usually require no assistance or a tour guide, but there have been occasions when my knowledge of a particular subject was lacking, and the chase of an orange apron to assist and guide was very frustrating. Same, in various degrees, all across the nation. Even at this location in not so distant past.........Three......four years ago, before I left town for the picturesque landscape of .....(undisclosed locations in the middle east) this Home Depot location was average at best. Now.....Wow!!! What an improvement! Employees are jovial and smiling while taking you directly to whatever you are needing or wanting. Inventory seems to be more than ample, well shelved and organized. The place is cleaner than ANY other location I have ever been in. And ......the employees are smiling! Special recognition goes out to the paint department. You will not find better assistance, selection and advice on "how do I..." or "what would you use to .....?" Three times now I've been given an excellent advice by a friendly, approachable associate and given options to choose from to execute some of my...... Unusual projects. Thank you so much for saving me the time and frustration, and very possibly money wasted on the wrong materials or tools. Amber, the pretty young lady at the return register was fantastic. Knowledgeable, very, for her young age, helpful and kind far beyond what a service job requires. Keep up the good work young lady! One day you may run the place. And more. Thank you very much for being so happy and helpful and kind, even though you were obviously tired. Amber is the kind of trooper any employer would be lucky to have and I got a feeling that none on my profession would mind having her by their side in a foxhole. You go girl! Kudos to the management where all of that kind of success starts.
8 years ago (19-10-2016)
They usually have what I'm looking for and good prices.
8 years ago (01-06-2017)
Marty, the manager of the home improvement department was extremely rude and unhelpful. We purchased a thermostat that did not work and he could not have been more rude. His solution was "just buy another." We had a few questions that I feel could have been easily answered but he just shrugged and that was his response. As we were leaving, he was chatting with his co workers and it would have been nice if he had taken more time to try to answer our questions, rather than stand around and chat. I don't understand what the point of coming to Home Depot is when the products are faulty, the employees are rude and unhelpful and the pricing is not spectacular compared to other stores in the area. I will never return here again.
8 years ago (06-11-2016)
Kudos to Josh from the garden department and Matt from the lumber department. They went above and beyond the call of duty to help my wife and her students. They fork lifted down the pallet that had the stored away biodegradable growing pots so my wife could use with her students in a special project called the Tomatosphere program.
8 years ago (12-10-2016)
Clean but finding help is always like playing hide and seek.
8 years ago (08-05-2017)
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