The Jewelry Exchange

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Address: 2833 NE Sunset Blvd, Renton, WA 98056, USA

Phone: (425) 687-8000

Website

State: Washington

Zip Code: 98056

Opening Hours

Monday: 10:00 AM – 6:00 PM
Tuesday: 10:00 AM – 6:00 PM
Wednesday: 10:00 AM – 6:00 PM
Thursday: 10:00 AM – 6:00 PM
Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: 12:00 – 5:00 PM

Update Info

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Reviews

Great people for a great place! Love it!

 8 years ago (09-09-2017)

This store is so full of false advertising. The diamonds they show on their commercials are large, beautiful and white. However, when I went to in, twice, asking to see a 2 carat white solitaire for the price I saw onTV,  they showed me small, brown, ugly, very included stones!  I have never been so disappointed in my life.  Not only that, they acted as if I was bothering them when I wanted to see more stones I didn't like the ugly brown stones they were showing me. 

Very disappointing, considering all their tv ads showing big, pretty, white, clean diamonds.

 8 years ago (18-03-2017)

They told us we could cancel our layaway on an engagement ring if we found something we liked more.  They did not explain that we could only get the money back as store credit.  The manager was argumentative while telling us she wouldn't argue.  As we were walking out frustrated she started yelling at us to leave and making a big scene in front of a bunch of other customers.  She ruined my engagement.

 8 years ago (05-03-2017)

Will never even bother with another jewelry store again, used them a few times now and couldn't be any happier. Deals and service!

 8 years ago (05-06-2017)

We had done enough homework to realize we were very limited as to budget while shopping for engagement ring. We had additional requirement of 18k gold.  We got just over half a caret solitaire on a basic 18k gold setting for just over 1k$.  We compared similar rings for over two and some closer to three thousand at other stores.  Granted they may have been of better quality under the microscope.  To me the stone was very pretty and sparkly and could see no difference.  Grading is somewhat subjective so comparing numbers is a guide only.  The store front and interior were clean and odor free.  There had been negative reviews on this issue.  Either the problem was resolved or bad press. The staff (also odor free) was professional answering all questions and also trying to optimize our purchase.  The displays were large and well lit with a wide variety.  The stone was set the same day and ready for us after lunch.  I would advise to shop the other stores and be familiar with your budget, likes and dislikes, and the competitive prices.  Then go to the exchange.  So far my honey is happy and the finger not green.  Also sometimes reviews are written by the owners mother or even competitors.  I am just a normal customer with absolutely no ties to this establishment.  We are engaged and happy.

 9 years ago (23-06-2016)

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