The UPS Store

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The UPS Store Oakland offers in-store and online printing, document finishing, a mailbox for all of your mail and packages, notary, packing, shipping, and even freight services - locally owned and operated and here to help. Stop by and visit us today - Oakland Marriott City Center.

Address: 1001 Broadway, Oakland, CA 94607, USA

Phone: (510) 466-6460

Website

moc.erotsspueht@7686erots

State: California

City: Oakland

Zip Code: 94607

Opening Hours

Monday: 7:30 AM – 6:00 PM
Tuesday: 7:30 AM – 6:00 PM
Wednesday: 7:30 AM – 6:00 PM
Thursday: 7:30 AM – 6:00 PM
Friday: 7:30 AM – 6:00 PM
Saturday: 10:00 AM – 3:30 PM
Sunday: Closed

Update Info

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Reviews

Do not bother coming here. I had a prepaid package and the drop off fee was $8. Also, it's not very clear but it's on the 2nd floor of the Marriott, I had to walk back and forth a few times. However, thank you for the gentleman working at Marriott. He walked me to the parking lot of Smart & Final where there's a UPS drop box if you're package is small enough to fit. Thank you very much for the kind service!

 7 years ago (24-02-2018)

What a rip-off!! They charged me $225.00 to drop off three boxes that were prepaid!! Before going to the UPS store, I checked into having the boxes picked up by UPS online.  The cost was reasonable at $15 for the three boxes but the pickup time would not work  with my schedule and I had a plane to catch. I then called this UPS store and was informed that there would be a sur-charge,  but I figured if pickup was $15, then logically drop-off should be less.  Unfortunately, I did not ask “how much”.  I was told it was $75@ for a total of $225 when I arrived at the UPS store on my way to the airport. I had no other alternative than pay them.  Since then,  I called UPS customer service to complain.  The person who  helped me was equally appalled at the price charged but when she checked further, she informed me that they are a franchise and can change pricing at will. I am fine with paying a fair surcharge for a convenience service but this is shameful and appalling. I am contacting the BBB of Oakland and reporting them.  What they did was legal but unethical and immoral.

 7 years ago (04-12-2017)

This store is supposed to be open beginning at 7:30 a.m. during the work week.  I arrived at 8:15 a.m. and a “Back in 5 minutes” sign was posted. I waited over 15 minutes and still no one came.  Marriott staff were even kind enough to call for the attendant, but no one ever arrived.

 7 years ago (09-03-2018)

Asking for a $8 "hotel fee" to drop off already prepaid package (they charge you this fee based on weight). Absolute RIP off!!!! Complete waste of time, don't bother using this as your drop off location unless you LOVE getting shafted...

 7 years ago (16-12-2017)

In the most friendly voice, they told me no. Even though I have instructions to drop my AT&T router at any UPS Store. Caution: I guess this location is limited and they referred me to 17th & Franklin. Sigh 😔 

 8 years ago (20-06-2017)

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