TNT Car Wash & Quick Lube

Reviews, get directions and contact details for TNT Car Wash & Quick Lube

About

Story

Family Owned
48 Hour Rain Check
Early Bird Special $8.99 Full Service Wash (8-10am Mon-Thur)
Senior and Military Discounts Everyday!
Daily Detail Specials

Address: 9130 W Northern Ave, Glendale, AZ 85305, USA

Phone: (623) 872-1313

Website

moc.oohay@99_cramrd

State: Arizona

City: Glendale

Zip Code: 85305

Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 8:00 AM – 6:00 PM
Sunday: 8:00 AM – 5:00 PM

Update Info

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Reviews

Overpriced and really poor quality of work, whether it may be a car wash or an oil change. My mechanic was closed during the holidays and I needed to get a quick oil change. I saw all those negative reviews, but nonetheless I decided to give them a try. I was told it would be $69.99 for a full synthetic oil change, I thought it was a lot more than what I normally pay but since I needed to get it done I thought to myself that was fine. I dropped off my vehicle, came back 3 hours later hoping the job was done (no one gave me a courtesy call to let me know). I presented to the cashier area, a lady hands me the invoice for a total of $94. I look at the invoice and they have all sorts of charges, $69.99 for oil change, $10 for oil filter, $10 for extra oil (?), plus taxes. I asked her why they did not disclose that the air filter was not included on the $69.99 price I was quoted, she didn't know and call the mechanic so I can talk to him. The mechanic comes out, states that per a new law (I highly doubt that is the case) they have to charge me for an oil filter separately but he will adjust it. I ended up paying $85 and went to pick up my car. The first thing I noticed is that there is no new sticker letting me know when I need to change my oil next. I have to wait for the mechanic to come out and explain why they forgot to include the sticker, I asked him where he got the mileage on my vehicle (it read 67k and my vehicle has over 110k miles) and if he even changed the oil in me vehicle. His excuse was that he forgot and he can put in the sticker now. I asked him why he couldn't do his job properly the first time around, not just with the pricing but now with something so simple as a sticker and putting the correct mileage. His response? If I do not like the service, I don't have to come back. I highly doubt they would forget to include something so simple, and have doubts that they actually changed the oil. I cannot do anything at this point but believe on the word of their forgetful mechanic.

 7 years ago (07-01-2018)

This place was the worst, I was there yesterday and it was my first time. I don't recommend anyone. I took my car for a car wash paid for premium what I got was a half ass job done on it my tire rims where not cleaned, my 3rd row was not touched at all, back seats not vacuumed properly, my mirrors all smeared down. If I wanted a 3 year old to wash my car I would of had that done. I called the manager to speak to him and I was told to take it back and to look over it before leaving to make sure it was clean right... why is it my job to tell them how to do their job. They should know how to do their job and the supervisor should be there to inspect it, not the customer. Oh and I saw how the employees drive the customer car without care. Never again will I take my car there to get cleaned. Sorry but not sorry.

 7 years ago (19-12-2017)

Where should I begin? I went with my son to this car wash the other day. The good reviews on Google here are not real. The bad reviews are. Terrible experience. My son's truck was not clean on the outside, rims filthy, dirt still on the truck.  I've never seen such a poor job vacuuming. Several dollars worth of my son's change he had in one of his cup holders was missing. ( he had all quarters and knew exactly how much was there because he counted it before we got out of the vehicle!!) Employees are rude, rushed, like they don't have time for thier customers and the customers are a huge bother. Like they all hate thier jobs. Look at the reviews here in Google that have responses from the owner. Most of the  responses from the owner  are extremely rude!! What's that old saying? Poop flows downhill. I suggest you close the car wash until you can run a business properly!! Geez!!

 7 years ago (27-01-2018)

Bad customer service! The work is horrible! My vehicle isn't any better when they are done! The prices are high too for the quality of work.

 7 years ago (24-11-2017)

Took my car in for a wash and was extremely dissatisfied with my visit. The customer service was horrible and the sales man I talked to when I first got there was very pushing. I must have told him a least 5 times what kind I wash I wanted and seemed like he got upset with me. When my car was finished it look as if it hasn't been wash the interior looked like a half ass job, my windows still had finger prints on them and when I asked if they can clean that for me the worker rolled his eyes at me. No customer service skills and the staff really needs to work on their attitudes.

 7 years ago (13-11-2017)

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TNT Car Wash & Quick Lube

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