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Reviews, get directions and contact details for Tuffy Auto Services Center

Tuffy Auto Services Center

About

Tuffy is one of the largest full-service automotive repair franchises in the country. We offer complete automotive repair on nearly all makes and models.

Story

Done Right. Period. It’s more than a slogan. It’s the peace of mind you get with 12 months of ToYourRESCUETM Roadside Assistance FREE with any purchase at Tuffy. Or knowing your repairs at Tuffy are covered by a 12 month/12,000 mile nationwide warranty on parts and labor - good at over 30,000 auto repair shops across the country. Or that we give your emergency a sense of urgency with our SOS Appointments. At Tuffy, we stand behind our work and promise that it will be Done Right. Period.

Mission

To Provide the Best Automotive Repair Service in the Industry Through a Continuous Commitment to Quality and Customer Service.

Address: 7027 S Westnedge Ave, Portage, MI 49002, USA
Phone: (269) 327-9600
moc.egatropyffut@ecivres
State: Michigan
Zip Code: 49002


Opening Hours

Monday: 7:30 AM – 7:00 PM
Tuesday: 7:30 AM – 7:00 PM
Wednesday: 7:30 AM – 8:00 PM
Thursday: 7:30 AM – 7:00 PM
Friday: 7:30 AM – 7:00 PM
Saturday: 7:30 AM – 6:00 PM
Sunday: 10:00 AM – 6:00 PM


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Reviews
One of the best auto service centers I have ever been to, and I have been to a lot. The customer service was excellent! Talked to Todd, who was great! And he was able to squeeze me in pretty short notice. The price was very fair, and over all I'm a happy customer. Will definitely be going back.
8 years ago (22-11-2017)
Wow. This place was actually referred to me by the place that did my auto body work after an accident. Super friendly and honest. The last time I went in, they could have charged me much more because of what I believed was the issue, and they didn't even try. Price on par with most service centers, but they don't try to look for things to charge for. Talking with people in the reception area, and they have all had similar experiences and the same loyalty.
8 years ago (01-01-2018)
Being new to the area we chose Tuffy based upon their online reviews and I'm extremely glad that we did. 'T' at the front desk was super kind and friendly and took the time to give us a list of options that we could choose from based upon manufacturer recommendations, tech recommendations or the bare minimum that we would need to keep the vehicle up and running at the lowest cost. We felt no pressure to purchase anything and were really impressed with the quality of work. They showed us the parts that were replaced and seemed very concerned that my wife feel comfortable driving our Jeep Cherokee. I could not have been more pleased with our overall experience and we will continue to be customers at this car doctor.
8 years ago (11-10-2017)
The wiper linkage went out on my Alero on a Saturday on a holiday weekend. They were not only open and able to fix it, they were happy to do so. Other companies said they couldn't fit me in for a few days. Also, they asked how I wanted to be contacted (via text) and then actually used that means to contact me. It's rare to find a business that actually follows through in that way. Very friendly people, prompt and friendly service (even on a holiday weekend!)—highly recomended!
8 years ago (31-12-2017)
I went in for a last minute oil change during the week. They were busy, but made time for the oil change right when I came in. The techs were quick. The front desk staff were super helpful and kind. I had a filter that needed to be changed as well. The way the front desk staff asked me if I wanted to replace it was easy and they didn't pressure me. They were just nice and real. Would recommend based off this one experience! Would go back! They were great.
8 years ago (16-07-2017)
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