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Reviews, get directions and contact details for Tyner Furniture

About

Family owned and operated for three generations. 70,000 Square foot showroom in Ann Arbor.

Story

Irving H. Tyner loved merchandising. In 1944, he pursued his dream by purchasing Smith Furniture Company in Ypsilanti. As demand increased, Mr. Tyner expanded by building a warehouse on Michigan Avenue in Ypsilanti. The warehouse would eventually include a store front. In 1957, Tyner Furniture opened on Michigan Avenue. Fast forward to today, Mr. Tyner's family is actively involved in the business. Let the Tyner Furniture family assist you in purchasing your next piece of furniture.

Address: 3900 S State St, Ann Arbor, MI 48108, USA
Phone: (734) 995-3900
moc.nsm@2aerutinrufrenyt
State: Michigan
Zip Code: 48108


Opening Hours

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 6:00 PM
Wednesday: 10:00 AM – 6:00 PM
Thursday: 10:00 AM – 6:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: 12:00 – 5:00 PM

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Reviews
Wish I could give this place a better review. We came here because it’s been around for so long and I know they have nice furniture. The salesmen walked away from us every time we approached one and wanted to ask a question. We finally found one guy (who had worked there for 20 years, he felt the need to share that first thing before introducing himself) and he spoke to us very condescendingly and when we asked to look at other fabrics for the chair, he put down 3 books, tapped his fingers impatiently on the table while we opened the (huge) books to look through them. Then he said “ok I’ll be right back”, 10 minutes later we had picked out what we wanted and he was nowhere to be found. Then he came around the corner and was helping 2 other customers completely ignoring us. I’ve never been treated so badly by a salesman, I was disgusted. We ended up having to take a picture on my phone of the fabric we wanted and style of the chair, then took it to the lady at the office. She introduced herself as the store manager and was honestly the only good thing about the staff, she was incredibly helpful and very sweet! As we left, the same salesman walked by twice, with another customer and wouldn’t even look at us!!! He NEVER checked on us after he left the first time while we were picking out fabrics. I could understand him giving us distance (to an extent) if we said “oh we’re just looking” but we were very clear we wanted to buy that day. I would gladly return, if only the salesmen were a little more helpful and not so egotistical.
8 years ago (26-11-2017)
We bought a sectional sofa here, the salesman was very nice and helpful. Not pushy or over selling. Didn't try to sell us upgrades or protection plans we didn't need, or harass us to open a credit line. Much better experience than the other places we looked. They even sent us a thank you card in the mail! Delivery and set up were also quick and friendly.
8 years ago (23-08-2017)
Very friendly when selling you furniture. Won't stand behind it. 2 months out of factory warranty on a very expensive sofa. Tyner wouldn't service or even to help with adding fill to the cushion. Better service from cheaper stores -- Art Van and Ikea!
8 years ago (10-10-2017)
Best local spot for high quality sofas. Great selection of upholstery options.
8 years ago (18-12-2017)
We bought a dining set from them thinking that buying from a high end store a $3,000+ set would be a quality product. Instead these guys sold us super cheap dining set in an Espresso finish made of cheap wood. Shame on me for being gullible and shame on Tyner Furniture for selling terrible products to unsuspecting clients. I will never buy furniture from Tyner Furniture. Ehsan
8 years ago (23-11-2017)
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