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UGI Heating, Cooling & Plumbing

  1. Pennsylvania
  2. Pennsylvania Plumber

Reviews, get directions and contact details for UGI Heating, Cooling & Plumbing

Address: 2221 Sycamore St, Harrisburg, PA 17111, USA
Phone: (717) 405-3234
State: Pennsylvania
Zip Code: 17111


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Reviews
Installed a gas furnace (with humidifier), air conditioner, and digital thermostat for my house. They did a wonderful job. Workers were very friendly and happy to answer my questions and address any concerns. Noticed my water heater pipes were leaking and replaced them free-of-charge! They went above and beyond. My heating and cooling systems work great now. They have been very responsive if I have any questions or concerns. Will certainly use this company for any heating, cooling, or plumbing needs in the future. Highly recommend
8 years ago (12-10-2017)
We hired your folks to run a gas line from our home to the location of a natural gas fire pit we're installing. They arrived promptly as scheduled and did a super job. Your crew was very knowledgeable and completed the project with due care and attention to detail.
8 years ago (20-10-2017)
Couldn't be happier with the professionalism and courteousness the service, install, and sales team provided to our family. Our old unit went out in the midst winter, and the service tech (Lewis) arrived within 2 hours. He was very polite and diagnosed the issue quickly --which was that our old heat pump was finished. He had the sales team call me that same day, and that same week week we purchased a system through UGI. The sales person (Todd) was fantastic, as he provided customer support even after the installation was complete. So, from my initial call for service, until UGI installed a new system was 1 week --Unbelievable! I would/will recommend UGI Heating, Cooling & Plumbing to anyone looking for related service.
8 years ago (12-04-2017)
This company has possible the worse customer service I have ever encountered! I called on Sunday because my rental property air conditioner was not working. The guy who called back was not happy we called on a Sunday for a repair. When they came out they said they couldn't look at it because it was late in the day and they didn't do roof top repairs that late. So we scheduled for Monday. I was NOT told they don't even come out for roof maintenance on air conditioners after 3:00. They came out at 10:00 a.m. - not telling us it would be a morning call. No one was home as tenants are working. Then when I spoke with dispatch both times, they were very arrogant and rude - as if they were doing me a favor to do the work they had been on contract to do. My property manager called the next day and had another individual get rude to him and still no service after three days. Will never use these pompous jerks again! I asked to speak to management -- they never called. So beware, if you use UGI - don't expect good service or friendly staff to work with.
8 years ago (29-08-2017)
When we were having a high pitched sound which we thought might be coming from the furnace blower motor, I called UGI to have them send a technician out to check it out for us. He was here at the appointed time and quickly determined it was in the fill value to the humidifier which is connected to the furnace. He turned the valve and the sound went away. It was better than having to do furnace repairs thanks to his expertise.
8 years ago (25-04-2017)
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