United States Postal Service

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Address: 404 S Boulder Hwy, Henderson, NV 89015, USA

Phone: (702) 558-7486

Website

State: Nevada

Zip Code: 89015

Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: Closed

Update Info

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United States Postal Service 5 miles I normally don't write reviews and it's unfortunate that most people do only if it is...

United States Postal Service 5 miles I'm so lucky to have this post office so close to my home for the past 12 years. Thei...

United States Postal Service 6 miles Always fast no lines. I am always grewted with a friendly welcome! Thank you

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United States Postal Service 10 miles My personal experience deserves a 5 star. Upon coming in, there were atleast 10 peopl...

United States Postal Service 10 miles Lady is so bad here. I had a very important package to send. But the package never ar...

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United States Postal Service 11 miles I been hated this place! They're incompetent. Everyone there is! They hold your mail ...

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Reviews

This post office is far below average. There are only a few agents there that really know what they are doing. It took me over two years to get a key for my mailbox in my small subdivision. I was told multiple times that, in order to prove residence, I would have to bring in my MORTGAGE DOCUMENTS!
This went on for almost 2 years, dealing with various postal agent and supervisory staff- up to and including the local (89015) Postmaster. It took a call to Washington DC to get things moving...I got my key in one day and for no charge.
At the same time, I got my passport (and passport card) renewed there and it was a positive experience. The Asian gentleman who assisted me knew his job and was courteous, fast and efficient.

 8 years ago (30-12-2017)

I was there many times and never had a bad experience.  The staff is friendly and fast, but if people come with a so called "package "which is not even closed correctly than it's not a surprise that the line is getting longer and longer! Don't blame others for your own mistakes people!

 8 years ago (14-12-2017)

I placed my mail on hold for 21 days stating I would pick up all accumulated mail. Went to retrieve the mail and the carrier took it upon himself to return all my mail to sender. The supervisor isn't bright. She lied and said the carrier returned my mail the day after I placed it on hold, then she said he waited 7 days, never could tell me why, then she said I could place my mail on general delivery, which is placing it on hold for 30 days. Seriously? Then why is it not there? I did not authorize anyone at the USPS to return any of my mail or packages.  I purposely came to the post office and filled 2 yellow hold cards. I gave the clerk 1 and placed the other in the mailbox the day the mail was to be held as a reminder. Now, I'm supposed to call every entity that sent and sends me mail and ask them to reissue my mail and packages. Really?  Who is the postmaster of this facility? We need to talk. Someone needs to be held accountable. I even left my phone number with the supervisor to call me when the carrier got back from the route so I  could find my mail, only to wait 3 hours and return on my own for a different supervisor to come and lie straight to my face. Not even a phone call. Wow. I placed my mail on hold for 21 days. The limit is 30 days. I filled not 1 but 2 hold cards and stated not once but twice that I would pick up all accumulated mail and packages.  The carrier took it upon himself to return all my mail and packages to the senders.  The supervisor offers me general delivery,  which is a hold of all mail and packages for 30 days, and tells me I have to call every entity that sent or sends me mail and packages. This doesn't make stupid sense. Why is my mail NOT at the post office?  Can someone please explain? You can lie to my face but can't tell me why your carrier sent MY mail back. Damn shame.

 8 years ago (24-10-2017)

I swear, nobody answers when I call and the one time they did I got put on hold for 40 min before I got disconnected. In the past month alone I have had 3 packages go missing but say they were delivered. It’s ridiculous, it’s  frustrating that nobody helps.

 8 years ago (08-12-2017)

This is one of the best post offices in this area! No matter how busy, they're fast and polite. I love this place!

 8 years ago (22-10-2017)

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United States Postal Service

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