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United States Postal Service

  1. Westpointe
  2. Salt Lake City Post Office

Reviews, get directions and contact details for United States Postal Service

Address: 801 N Redwood Rd, Salt Lake City, UT 84116, USA
Phone: (800) 275-8777
State: Utah
Zip Code: 84116


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Reviews
This post office is the worst one I've ever been to. This is the SECOND time they have lost packages clearly addressed to my residence. Both my husband and I went in to this specific location, with the tracking numbers and delivery status to figure out what went wrong. They told my husband someone would contact me with information regarding what happened. I waited the standard 48 business hours, but never heard from then. After the lack of follow up, I went in. I too gave them our tracking numbers, and was simply told my packages had been "delivered" and there's nothing more they could do. I was told that talking to a supervisor would not make a difference, but I was adamant that I speak with someone in charge. They again took my number, but again, no one has reached out to address my concerns. I wouldn't be so upset if this was the first episode of incompetence, but alas. Fool me twice, shame on me, right? I will until my dying days, discourage ANYONE from utilizing this particular branch. They completely lack follow through and are totally dismissive of an issue, rather than taking complete responsibility. Awful customer service. Awful follow through. Awful EVERYTHING.
8 years ago (20-07-2017)
Just want to talk to a freaking person and of course they won't give the phone number and yesterday I stood for ten minutes while the lady and Asian guy I could hear bulls****** in the back and I yelled excuse me like ten times.... Nothing so I left phone number and my pocket box and they are too lazy to call they need to fire these guys and put new ones in
8 years ago (25-07-2017)
They kept switching our mail with riverside addy and our neighbor too. Been waiting for my mail which I suppose to receive two weeks ago still I haven't got them yet. This is getting worst can somebody pls do something
8 years ago (14-09-2017)
Always been trated well and have had zero issues sending mail.
8 years ago (12-10-2017)
If I could give this postal office no stars i would, they are the worst postal service i have ever been through in my life. They never answer the phone they keep giving us other pples Mail when we told them over and over again and wrote who all lives here more then once. Now I don't have my package because they didn't deliver it but delivered my mail makes no since.
8 years ago (21-03-2017)
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