United States Postal Service

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Address: 581 N Park Ave, Apopka, FL 32712, United States

Phone: (800) 275-8777

Website

State: Florida

City: Apopka

Zip Code: 32712

Opening Hours

Monday: 8:30 AM – 6:00 PM
Tuesday: 8:30 AM – 6:00 PM
Wednesday: 8:30 AM – 6:00 PM
Thursday: 8:30 AM – 6:00 PM
Friday: 8:30 AM – 6:00 PM
Saturday: 9:00 AM – 2:00 PM
Sunday: Closed

Update Info

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Reviews

I feel sorry for all you guys describing horrible customer service experiences. I moved to apopka a year ago, and this is by far the best USPS office. My packages always arrive before the scheduled time. The customer service is excellent.

 7 years ago (02-03-2018)

I called in 4 days ago about a package being marked as delievered but never way.   The lady I spoke with on the phone said "oh our driver is still out delievering, I have no way of contacting her, she will just check tomorrow if she has the package and we will call you back."    I am still waiting for this call and even when I expressed my concern to the woman about my package being pretty costly she sounded frustrated with me and rushed me off the phone. 

 My $175 electronic was delievered to the wrong house, at least my neighbors are honest unlike this post office.  The workers are beyond incompetent and do NOT value your mail.    I have lived in a lot of states and a lot of cities and never once have I had anything like this happen let alone have a zero response from the company that is responsible for LOSING MY MAIL!

 7 years ago (02-02-2018)

Unfortunately management and employee workers never do what they say.  I have a union worker delivery woman who they allow to run the show over there.  I have a business where she consistently delivers mail at 5:30pm after we leave.she has complete disregard for customer service. Just there for a paycheck 
They never answer the phone and tell their employees not to answer it. Go ahead, give it a try. This place is a joke

 7 years ago (02-11-2017)

Been ordering cat food from Amazon for 2 years. Delivers every month to my door step. No issues until today, when the mailman left a note in mailbox saying "No secure location to leave package"  well we have cameras everywhere on the house and they never even made an attempt to put it at our door step. Simply lazy. . To make matters more irritating. It's on Columbus day when I can't even call and say something about it. 
Thank you so much for failing to do your job.

 7 years ago (09-10-2017)

I now understand why so many people hate USPS. I recently moved to Apopka and this post office has given me issues since day one. I never had an issue scheduling a pickup when I lived in Leesburg but this office! I’ve had to schedule three pickups on three different days before they actually picked up my package! Each pickup that I scheduled was marked picked up and I received a confirmation email even though the package was clearly still on my doorstep. When I filed a complaint and spoke to the manager at this office he told me I had to CALL and tell them I’ve scheduled a pickup to ensure that they would actually pick it up. UNBELIEVABLE! I’ve been calling since 11:30 this morning trying to let them know I’ve scheduled a pickup for today yesterday and they have picked the phone up and immediately hung up on me. Worst service I have EVER experienced.

 7 years ago (04-10-2017)

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United States Postal Service

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