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Reviews, get directions and contact details for United States Postal Service

Address: 9603 Deereco Rd, Lutherville-Timonium, MD 21093, United States
Phone: (800) 275-8777
State: Maryland
City: Lutherville-Timonium
Zip Code: 21093


Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 12:30 PM
Sunday: Closed

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Reviews
Called the post office to find out why we had no delivery. Never got through so I drove to post office and had to wait 50 minutes to talk to a nasty supervisor who was literally a waste of a human being- dumb to boot. I observed a diverse crowd of customer service folks who were just as nasty as can be, the worst being a blond white older woman who looked like her Prozac had failed an oriental woman who was literally ineffectual and dismissive to every customer, and a young African American woman who refused to get help when customers complained about the long line and 1 agent. The African American male agent was the only one who appeared to respond to customers. He was helpful. I mention race to show that it is a systemic issue at the Post Office, not sex or race,;, they are equal opportunity offenders This Lutherville Center needs an overhaul. The supervisor told me that often postal servers don’t deliver everyday and that is fine with them. Our mailman is good when he shows up which is never 6 days a week. Horrible place!
7 years ago (13-02-2018)
Came to this location to mail a package for the holidays. The line was long but the workers moved threw us quick as could be. The person working the register that's dealt with was kind,quick, full of smiles, and she was extremely knowledgeable I asked for the cheapest way to send my package in order to have it arrive before Christmas and she did exactly that I herd other workers trying to push deals and other costly expenses on their customers but mine did not waist my time with needless sales speeches. I am from of state coming to this post office in MD so I was satisfied with my treatment. I recall previous interactions with the white street location and the workers there were always nasty and seemed to hate their jobs this did NOT happen here at the deerco location. Great speedy service the way it should be at the holidays!!
8 years ago (16-12-2017)
Every post office has bad days. The two days that I went were not among them. I was staying in a nearby hotel and this was extremely convenient for me and it wasn't that slow. One worker was a little slower than normal one day, but she was pleasant.
8 years ago (03-11-2017)
This is the WORST Post Office ever!! No matter when you come to this location, you will end up standing in line for 15 - 20 minutes, even if there are only 1 or 2 people ahead of you. Customer service is virtually non - existent, and is generally horrible. The employees are rude, and VERY, VERY, VERY SLOW in processing transactions, or any mail services. Do not leave here without getting a receipt for your packages that have been pre-paid, or else they will come up missing.
8 years ago (04-12-2017)
I am sent mail from the Greater Baltimore area and expect to receive it within 3-5 days. It frequently takes 4-6 WEEKS for my mail to be delivered from the date it is sent. My call to the Lutherville post office put me on hold for 46 minutes until I just had to give up. Very poor delivery and very poor customer service.
8 years ago (16-11-2017)
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