Utah Veterinary Hospital

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About

Welcome to the NEW animal hospital in American Fork! With a veterinarian with a genuine interest in helping animals, & a loving, caring and helpful staff!

Story

With a veterinarian with a genuine interest in helping animals, and a staff that provides excellent care, you'll never want to go anywhere else!

Address: 161 E 30 N, American Fork, UT 84003, USA

Phone: (801) 692-1563

Website

moc.latipsohtevhatu@ofni

State: Utah

City: American Fork

Zip Code: 84003

Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: Closed
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 8:00 AM – 2:00 PM
Sunday: Closed

Update Info

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Reviews

I had an awful experience at this clinic.  I have been afraid to leave a response due to the responses to other reviewers for awhile.  I ended up taking my dog to another clinic and have had great experiences with them. I was met by the least compassionate people I have ever seen at an animal clinic.  I typically believe when you pay more you receive a better quality, but I didn’t feel like it here.  I was not a fan that they have you get your dogs nails clipped without you there.  I really would have like to have been there for my dog.

 8 years ago (18-02-2018)

The front desk was professional. The Vet was genuine and truly listened to you. The nurse in the room was helpful and sat down with you and talked about what she thought would be beneficial for my budget and my dog. Everyone in general was super helpful and kind. My pup is doing much better as well!

 9 years ago (07-02-2018)

My husband and I recently adopted two kittens. When we brought them home, one was extremely ill. We took her to Utah Veterinary Hospital and they treated her for the myriad of illnesses she had. Within a couple of days of bringing her in,  she was doing so much better. I am grateful they were able to help my sweet kitty to get better so quickly.

That being said, I do not plan on going back to Utah Veterinary Hospital. I was incredibly unimpressed with the staff. We were the last appointment of the day when we came in last week. The staff seemed irritated, like they just wanted to leave, and it felt like we were an annoyance.  

In addition, they seemed irritated with and unwilling to answer our questions. This is our first time having cat and the one was very, very ill. Naturally, we had various questions because we wanted to help our sick kitty. She was prescribed multiple medications. The directions for which were not explained to us. Our questions regarding these medications were also met with minimal response and with irritation. Everyone was just in a hurry to leave.

Also, while we were at the clinic, we asked about cutting my kitty's nails. We decided against getting her nails clipped, though. However, when we got home, we examined the copy of the invoice they had given us and found they had, in fact, charged us for a nail trim that was not done. My husband called about this discrepancy and was told by the receptionist that she would talk to her office manager. We haven't heard back and it's been several days.  

I am grateful they were able to treat my sick cat and help her get better. But I'm very displeased with the staff and the overall customer service we experienced. We will be taking our cats elsewhere.

 9 years ago (08-12-2017)

This is a great clinic that cares about the animals and their owners. The technician and Veterinarian were very kind and understanding. They didn’t try and force any decisions and were totally upfront and transparent about the cost of possible treatments. I didn’t feel judged for my ultimate decision for my cat.

 9 years ago (30-11-2017)

They were able to get me In at last minute to get my old sick cat euthanized when other local vets wanted to book an appointment the following week,,,what. They were totaly understanding and compationat and let us take our time and made the process as painless as it could be. I will definitely see them for my future pet needs.
Thank you to all the staff!

 8 years ago (22-02-2018)

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