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Reviews, get directions and contact details for Pet Urgent Care

Pet Urgent Care

Story

Pet Urgent Care provides after-hours, weekend, and holiday emergency services, after-hours transfers, and 24-hour critical care monitoring over weekends and holidays for the Utah Valley area.

At Pet Urgent Care, our primary focus is to provide Utah Valley and the surrounding area with the most advanced veterinary emergency and critical medical care during after-hours, weekends, and holidays. Our dedicated team of veterinarians and specialists, highly trained technicians and compassionate support staff all come together at our brand new, state-of-the-art facility to provide personalized patient care and client education. Whether a dog, cat, bird or something more exotic, we’re here to ensure your pet remains healthy during any crisis and receives the best medical treatment possible.

Hospital Hours:
Mon - Thurs: 6:00 p.m. to 8:00 a.m.
Weekends: Fri 6:00 p.m to Mon 8:00 a.m.
All Holidays: 24 hours

Address: 428 West 800 North, Orem, UT 84057, USA
Phone: (801) 765-1010
moc.liamg@eracutep
State: Utah
Zip Code: 84057


Opening Hours

Monday: 6:00 PM – 8:00 AM
Tuesday: 6:00 PM – 8:00 AM
Wednesday: 6:00 PM – 8:00 AM
Thursday: 6:00 PM – 12:00 AM
Friday: 6:00 PM – 12:00 AM
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
Incredible customer service and kindness. And a fair price, too. These guys took excellent care of our cat who had a hole ripped in his chest. A quick little surgery and we were on our way an hour and a half after arriving. I 100% recommend these guys!
7 years ago (05-01-2018)
We visited this urgent care on a weekday night and were treated quickly. The staff were very nice and helpful. The tech was attentive and great with our dog, and the vet spent a good amount of time with us answering all our questions. I liked him a lot because he didn't push any procedures on us we didn't want to do or that weren't necessary. The foyer COULD have been cleaner. But it wasn't anything that deterred me. My attention was on my dog, not the house keeping. I would come here again in a heartbeat if my dog needs it.
8 years ago (26-10-2017)
Unfortunately I have been here twice since getting my new dog this summer. Both times the staff was very helpful on the phone before coming in. They had no hesitation about going over what my concern was and laying out what they would do or test for and what my options would be to help me make the decision to come in or wait till morning to see my vet. They did not pressure one way or the other just informed me in a very calming but honest manner. I have called once and decided to wait to see my vet but the two times we did go in it was clean and the team was great! My rescue dog is very nervous with vets and very protective about letting new people near me, but they were not hesitant at all and let him warm up, they never suggested a muzzle despite a few growls and barks which I very much appreciate! Both vets we have seen have been great about listening to my instincts about my dog's behavior and fully explaining the options and cost to me. We went in the night after having a surgery preformed at another clinic, more like a high volume butcher shop. Unlike this other place Pet Urgent Care was incredibly proactive about care and concerned for my dog's comfort as well as my own. They seemed more trustworthy to me simply because they offered more disclosure and helpful information about complications whereas the butcher shop we had been to offered nothing but "it will all be fine" rainbows and sunshine. I can't care for my dog if I don't know what to watch for. Pet Urgent Care definitely took the time to educate me on the surgery my dog had had and the follow-up care both to the surgery itself and the new complications. They do expect payment up front but I wouldn't expect anything else from a place like this. The exam prices are disclosed before you go in and then for any treatment options the price is disclosed before it is preformed. Overall great place with a great team, I hope we don't have to go back but if we do I would not think about going anywhere else!
8 years ago (18-09-2017)
The ladies were professional and courteous. They answered all of our questions and were very sweet and gentle with my cat. The vet was friendly, caring and informative. She presented and explained the results and all information I needed and asked for. The fees were about what was expected.
8 years ago (31-12-2017)
I have taken 4 of my animals here on different dates over the last 3 years. The first time we went we had to have our sweet kitty put to sleep. It was so incredibly hard but the staff was so kind and helpful. This is why we returned when we adopted a new kitty with a UTI. Again the vet we saw was very sweet and helpful. We had our dog in when she was sick and saw another vet Dr. Caron he was awesome! He took his time and explained everything clearly. This last time another one of our cats was sick. We saw Dr. Caron again, he was so sweet with our Norman. You can see it in his eyes, he genuinely cares about our furry kiddos! He took his time and was so gentle with our baby. He listened to our feelings and gave us sound medical advice and attention. I have great peace of mind knowing that when our regular vet is closed I can count on Pet Urgent Care to always be helpful, well priced, caring and so sweet with our pets! I would highly recommend them and will continue to take my furry kids here.
8 years ago (26-09-2017)
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