facebooktwitterpinterest
mobil menu

Value City Furniture

  1. Virginia
  2. Virginia Furniture Store

Reviews, get directions and contact details for Value City Furniture

About

From living room furniture to home accents, Value City Furniture stores offer a wide selection of sofas, sectionals, tables, beds, mattresses and more.

Story

From living room furniture to home accents, Value City Furniture stores offer a wide selection of sofas, sectionals, tables, beds, mattresses and more.

Address: 9110 W Broad St, Richmond, VA 23294, USA
Phone: (804) 935-0699
moc.fcv@troppusbew
State: Virginia
City: Richmond
Zip Code: 23294


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 7:00 PM

Update Info
Similar places near
Haynes Furniture Haynes Furniture 942 meter This review is very much overdue. S.O. and I purchased a dining room table back in De...
American Freight Furniture and Mattress American Freight Furniture and Mattress 1 miles Great experience. Gave them our price range, provided a great product in less than 15...
Rooms To Go & Rooms To Go Kids Furniture Store - Richmond (Glen Allen) Rooms To Go & Rooms To Go Kids Furniture Sto... 1 miles I had and awesome experience. The sales,lady Angela Graham Richmond store was very pr...
Virginia Wayside Furniture Virginia Wayside Furniture 4 miles I have purchased a number of items from VA Wayside. Can’t say enough good things ab...
The Dump Furniture Outlet The Dump Furniture Outlet 5 miles The price on the mattress was in my range for a spare bedroom but the delivery charge...
Atlantic Bedding and Furniture Richmond Atlantic Bedding and Furniture Richmond 9 miles I really wanted to.like this place. I was told the couch I originally wanted was di...
American Freight Furniture and Mattress American Freight Furniture and Mattress 10 miles I've never had a better furniture shopping experience than I have with American Freig...
Haynes Furniture Haynes Furniture 11 miles Bill Estes was great! He was knowledgeable, but not pushy which was a nice change whe...
Butterworths Furniture Butterworths Furniture 31 miles Some good looking furniture but the prices are high. They claim the furniture isn't t...
Trivetts Family Furniture Trivetts Family Furniture 40 miles
Tappahannock Furniture Store Tappahannock Furniture Store 42 miles It was good, helpful and friendly
Regency Furniture Regency Furniture 45 miles I'd give them MINUS stars if I could. DO NOT buy anything from them that is "back ord...
Marlo Furniture Liquidation Center Furniture Store Marlo Furniture Liquidation Center Furniture... 45 miles Purchased bedroom set. Delivered bed not night stands. 2 months later we have the ni...
Trivett's Furniture Trivett's Furniture 45 miles Yes indeed! I took the family out to breakfast on the way to go Christmas shopping. W...
Powell's Furniture and Mattress Powell's Furniture and Mattress 45 miles We just purchased living room furniture last weekend. Shopping at Powell’s Furniture ...
Value City Furniture Value City Furniture 45 miles There is a lot of furniture here. Most of the furniture seems to be of high quality. ...
Bassett Home Furnishings Bassett Home Furnishings 46 miles I've bought quite a bit of furniture from this location--I keep coming back. I trust ...
The Shops at Carolina Furniture of Williamsburg The Shops at Carolina Furniture of Williamsb... 50 miles We bought furniture for our family room and love it! The gentleman who helped us was ...
Reviews
I am appalled at the disgusting experience i have gone through with this business. I have purchased a sofa on Black Friday. The customer service associate named Winston Merrin was pretty much clueless during the entire duration of time he was assisting me. He couldn't seem to figure out how to work the tablet he was equipped with and properly quote prices. He kept disappearing for long intervals of time when presented with any question or task (such as issuing a quote). He told me that it would take 45 days to get my order, since i wanted the sofa in a different color. When I finally made the decision and went to pay, i was given a date that was 60 days out, not 45. I was told that it's "because of the holidays". I decided to go through with the purchase because i liked the sofa. The date of the delivery finally came, and i received an automated call from a robot informing that the delivery will take place on Tuesday. No time frame was given. I took the day off from work and stayed home, waiting for the delivery. It never happened. When i called to inquire, i was told that the sofa is not ready yet and will instead will be delivered on Saturday. The warehouse manager claimed that he has called me and left a message. That was a lie, because i did not receive any messages. Okay, i let that go and set out to expect the delivery on Saturday. I even got a text message the day before confirming the delivery, and even providing a 2 hour window time frame! Very exciting. On Saturday morning as I was sipping my coffee I checked the status through the store website - it said that my order is out for delivery and even had the names of the drivers listed on there! Lovely. Well, i finished my coffee, the two hour window came and went, and - no delivery. When i called to inquire, i was told that... my sofa is still in production! I was done at that point and asked for a refund. It seemed that the associate i was speaking with was relieved to hear that, and promptly issued a refund. He even sent me an e-mail with a receipt. I am yet to see if the money will actually get "delivered" to my credit card. If the delivery of the refund will go the same route that the delivery of the sofa went, than we are not quite done here yet. After checking the BBB website and other reviews, i am amazed that this pathetic place is still in business. Clearly they have no clue what they are doing and no regard for customer's time and experience.
9 years ago (27-01-2018)
Personally, I have no experience at this store. I am seeking furniture and always read reviews on everything I spend or intend on spending my hard earned money on. If I see a huge number of negative reviews, I steer clear of that store. According to what I see here, people are mostly complaining about the same things mostly. Poor customer service, late, delayed, non delivery! That's my cue. No can do!
8 years ago (16-02-2018)
Great store. Got a really good deal on a couch/chair combo. The salesman was never pushy and let me window shop for weeks while I figured out what I wanted. And the delivery guys did a great job getting the huge couch into my tiny apt.
9 years ago (02-11-2017)
There was an issue that occurred where the furniture I purchased became discontinued and it caused a delivery delay. HOWEVER, the store assistant manger, Shelly Cleckley III, was GREATLY helpful and professional during the entire ordeal. I will recommend this store/company to anyone that is trying to find a quality furniture piece at a reasonable price!
9 years ago (05-01-2018)
Great product good shopping experience sometimes hard to get your item in stock once you purchase it
9 years ago (07-02-2018)
Comment on this business

Value City Furniture map

to add Value City Furniture map to your website;



Find nearby businesses, restaurants and hotels

Copyright 2025 | All rights reserved (v2)

Terms Of Service
Privacy Policy
Business Listing Service Agreement
0.0045 Loaded in seconds

We use cookies

We use cookies and other tracking technologies to improve your browsing experience on our website, to show you personalized content and targeted ads, to analyze our website traffic, and to understand where our visitors are coming from. Privacy Policy