Verizon Authorized Retailer – GoWireless

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About

GoWireless is a Verizon Premium Retailer. Shop for smartphones, internet devices, mobile accessories, & much more! Visit our store or buy online today!

Story

GoWireless is a Verizon Authorized Retailer. Shop for smartphones, internet devices, tablets, mobile accessories & more! Visit our store or buy online.

Address: 630 Watt Ave, Sacramento, CA 95864, USA

Phone: (916) 973-1792

Website

moc.sseleriwog@ecivresremotsuc

State: California

Zip Code: 95864

Opening Hours

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 10:00 AM – 8:00 PM
Sunday: 11:00 AM – 7:00 PM

Update Info

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Reviews

Good place. I think they moved across the street to Arden mall. You always have to wait but they help you as soon as you can. Expect to stay at least an hour

 8 years ago (19-12-2017)

Jordan is AMAZING (and I rarely use that word)!!  THE BEST customer service I've ever had anywhere or anytime, no exaggeration. He was so patient and helpful. My family will always come back to this location from now on, as long as Jordan remains there.

 8 years ago (09-09-2017)

1/3/18 Terrible customer service. Definitely go somewhere else. Maybe the other one right down arden.

 7 years ago (03-01-2018)

Came in today for help on my google Pixle. When I arrived James was with 3 other customers. He helped us all and met all needs and expectations. I couldn't have asked for a better rep. Give this man a raise and consideration for a promotion if you value honest hard working employees.

 8 years ago (29-08-2017)

I had quite the experience at this store and with Verizon this last couple months. Basically my account was screwed up from the last person that did my phone upgrades and blatantly lied to us about how our account was setup, so when I came back to this store a year later I was pleasantly surprised to see all new faces and new management.  Brad the store manager stuck with us through all the issues and problems with our account, gave me his number and consistently contacted me with any updates on my account being fixed. (My issue was quite complicated.) Even though they escalated through Verizon AND the district manager, Brad didn't let it go and owned the issues instead of just passing me off down the chain.

 I greatly appreciate his effort and customer service, this location will do very well under his leadership and I would go here any day of the week over a Verizon corporate store due to the level of customer support and follow through.  I think large companies loose sight of how impactful customer service is and honestly this is a breath of fresh air in my experience of large service provider where everything is "streamlined" and automated.

5 stars for amazing customer service and consistent follow through and fixing my jacked up account. I recommend going to Gowireless on Watt.

 8 years ago (30-07-2017)

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