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Reviews, get directions and contact details for Verizon

Verizon

Story

Who We Are

Customers rely on wireless broadband more – and in more ways – than ever before. Verizon is at the center of this connected world. Our superior networks give us a competitive edge in delivering the digital experiences that are vital to customers’ lives and businesses’ success. In addition to our strong foundation in wireless and broadband, we’re disrupting ourselves and the industry by building the businesses of the future such as the Internet of Things and mobile video. We have a track record of delivering both revenue growth and profits, enabling us to innovate, invest, develop our employees’ skills, and reward our shareowners. Most of all, we have the two things that any company needs for long-term success: an ethical, customer-centric culture and an essential role in making the world a better place.

Our Wireless Standard

As the nation’s largest wireless company, we serve 112.6 million retail connections and operate more than 1,700 retail locations in the United States. As an industry leader, our 4G LTE network covers 98% of U.S. population and our platforms are delivering digital video, Internet of Things, security and cloud services.

Verizon Wireless is wholly owned by Verizon Communications Inc. and is headquartered in Basking Ridge, N.J.

Address: 2713 Preyde Blvd, Lansing, MI 48912, USA
Phone: (517) 367-0593
State: Michigan
City: Lansing
Zip Code: 48912


Opening Hours

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 10:00 AM – 8:00 PM
Sunday: 11:00 AM – 6:00 PM


related searches: Verizon customer service, Verizon login, My Verizon bill, Verizon Fios, Verizon Wireless, Verizon phone number, Verizon store, Verizon plans
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Reviews
Liars. They will promise you the world in discounts to get your business, then give you 0 of them. That is what they did to me. Had to call Verizon several times with probably 4 to 5 hours of phone time to get all of this corrected. They will tell you that you will see the discounts next month as an adjustment on your account... It will never happen unless you keep calling back. They also signed me up for the most expensive unlimited plan when I asked them for a plan that was $100 cheaper per month. In the end... I think they honored everything that they originally promised, but it took months of nagging them.
7 years ago (29-03-2018)
Just bought a new phone and tablet at this store. Customer service was top notch by Scott! I would recommend this store to anyone in the Lansing area.
7 years ago (17-02-2018)
Phone died 1 month before I paid it off so obviously went in for a new one. Got the discounted package you get that includes a case, screen protector, etc. and they even threw in a HUM for $30! Cool, right? No.. I did a little research when I left and found it was going to be an additional $10 per month after that, which no one ever told me! So obviously I come back 8 days later to return it and they say it's going to be a $35 restocking fee... What?! So instead of getting my money back I had to pay another $3 for them to accept it. I understand I'm only out $35 but the principle behind not being informed of a monthly charge and them charging a ridiculous restocking fee has me livid. They're lucky Verizon has the best service otherwise I would be gone!! Stop charging crazy fees when we already pay an arm and a leg for your service. Ugh.
8 years ago (13-10-2017)
This store is staffed by kids. They will try hard to sell you on everything, and they leave out pretty important details in doing so... I traded in my iPhone 6 because they told me the store was running a promotion and they would give me $200 for it (toward the cost of my new iPhone 8 Plus). They also told me I could choose to upgrade the phone after one year on the payment plan. But no one ever explained that if I choose to upgrade in a year, I will only get $100 for the iPhone 6. That's pretty important information... They had plenty of time to try to sell me overpriced phone cases and bluetooth headphones (to the point that it was annoying), but not to explain the caveats of the trade-in promotion, which I only found out about when I called Verizon customer service a couple weeks later. The store also put phone insurance on my new phone for $11 per month, but never said a single word to me about it. I did not want the insurance and never would have approved paying for it. I don't know if these kids are intentionally ripping people off or if they just have no idea what they're doing. Either way, I will avoid this store in the future.
8 years ago (20-10-2017)
Jason was excellent! Prompt, professional service.
8 years ago (19-10-2017)
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