Video & Audio Center

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About

Largest selection of Flat Screen HDTVs anywhere!

Story

LARGEST FLAT SCREEN DEALER IN SOUTHERN CALIFORNIA!
Video & Audio Center has been in business for over 36 years. We are a family-owned business with 4 Retail Superstores and a beautiful Custom Showroom:

SANTA MONICA SUPERSTORE
Corporate Office
1426 Wilshire Boulevard
Santa Monica, CA 90403
310-451-6200

WOODLAND HILLS SUPERSTORE
6344 Topanga Canyon Blvd.
Woodland Hills, CA 91367
818-888-1500

AGOURA HILLS SUPERSTORE
28501 Canwood Street
Agoura Hills, CA 91301
818-735-9400

SOUTH BAY SUPERSTORE
17124 Hawthorne Boulevard
Lawndale, CA 90260
310-214-0081

AUTHORIZED ONLINE DEALER
Being an authorized online retailer allows Video & Audio Center to provide you with a higher level of protection for your goods and assures you the best possible service available online. Video & Audio Center currently offers free shipping on thousands of items on our website as well as in-store.

CUSTOMER SERVICE
Video & Audio Center's salespeople, installers, designers and engineers pride themselves with providing state-of-the-art technology to fit our customer's lifestyle and budget. They are fully trained in all the products we carry. When it comes to Home Automation and Integration, we work as a team with the most dedicated and experienced designers, architects, builders and service staff you'll find anywhere in the country.

GUARANTEED LOWEST PRICES*
Video & Audio Center always strives to give you the lowest possible prices.

FLEXIBLE RETURN & EXCHANGE POLICY
If you're not completely satisfied with your merchandise, tell us within 30 days and we will arrange your choice of a refund or exchange.

HUGE PRODUCT INVENTORY
Video & Audio Center has a 20,000 square foot warehouse full of inventory. With such a large inventory of products, Video & Audio Center is able to ship most products out the same day they are ordered.

ENVIRONMENTALLY RESPONSIBLE
As a family-run, family-oriented business, Video & Audio Center is committed to making the environment cleaner and safer for the benefit of our customers, our employees, our children, and generations to come.

Products

Latest Flat Screen Smart TVs (4K, Curved, SUHD, 3D, OLED), Home Theater Systems, High End Audio (Receivers, Speakers), Control4, Digital Cameras/Camcorders, Tablets, Laptops, SmartWatches, Accessories and more!

Address: 1426 Wilshire Blvd, Santa Monica, CA 90403, USA

Phone: (310) 451-6200

Website

moc.retnecoiduadnaoediv@ksa

State: California

Zip Code: 90403

Opening Hours

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 10:00 AM – 8:00 PM
Sunday: 11:00 AM – 7:00 PM

Update Info

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Reviews

Went in - couldn't get any help and when I did the guy who helped me tried to scam me in the price as if I was a stupid woman.  Called back, same thing with a different guy.  One says they match costco pricing and then one doesn't...  The very nice woman, Iara is going to call me back after talking to another woman, Kelly...  Here's  hoping - otherwise, no deal...

 9 years ago (27-11-2017)

Made the terrible mistake of buying a 1,597 dollar tv on Amazon and it came from Video & Audio Center.
*
Turns out deep deep deep in the order history I found the invoice data and they said LIKE NEW,NEVER USED OPEN BOX. So I called the store and talked to the lady in charge of the Amazon store front she said it was brand new (only opened so they were checking it for damages) from it being shipped from a large delivery with other items. 

*
I was concerned about it being an open box from a customer return and she said NO, it has never been plugged in or used. I was still concerned about there being something wrong with the tv. I asked can I please plug it in before the delivery man leaves to at least make sure it works? She said no that's absolutly not allowed and here's the strange thing when the delivery agent called 4 days later she said not to plug it in until the delivery man leaves AND I DIDN'T EVEN ASK OR MENTION IT FISHY.

*
Fast forward one week and the tv arrived today 9-28 the delivery man makes me help him carry out the tv from the truck and says to me we can open the box and take the tv out to inspect it but not plug it in. He said the notes say threshold delivery only so that means drop and go im very busy and on a schedule. I should have just plugged it in but I trusted them.

*
The tv is brand new but with a twist all the colors are negative which means most likely bad capacitors tv color comes and goes but stays mostly negative and washed out. Audio and video center would not let me though to the manager of the store front everytime they pick up for me it goes to voice-mail. I spent 4 hours on and off the phone with Samsung fighting about the return policy if I return to audio and video I would have to pay shipping,restocking fees,PLUS 15% OF MY TOTAL BACK TO THEM FROM MY REFUND. Samsung wouldn't help at first but I fought hard.  So now I'm waiting for a Samsung rep to come to my house to take the tv...

AVOID ONLINE OFFERS ONLY DEAL WITH IN STORE IF YOU MUST.

 September 1st 2017 the panel/screen has now been replaced three times by in home Samsung rep. The screen is still not up to par with black and white shadows on the screen for no reason so I'm living with this mistake since they womt refund me. 

 9 years ago (07-09-2017)

Mostly helpful staff, and I think the prices are fair based on my research.

 9 years ago (13-09-2017)

We had purchased  a Sony 65" 4K from Amir and I'm recommending this place and this person because of great service and their  low prices.

 9 years ago (11-05-2017)

Purchased a TV from Video & Audio Center and it was delivered and installed same day! Amazing experience with this company. Highly recommend!

 10 years ago (31-05-2016)

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