Walmart Auto Care Centers

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Address: 5675 6200 S, West Valley City, UT 84118, USA

Phone: (801) 965-0689

Website

State: Utah

City: West Valley City

Zip Code: 84118

Opening Hours

Monday: 7:00 AM – 7:00 PM
Tuesday: 7:00 AM – 7:00 PM
Wednesday: 7:00 AM – 7:00 PM
Thursday: 7:00 AM – 7:00 PM
Friday: 7:00 AM – 7:00 PM
Saturday: 7:00 AM – 7:00 PM
Sunday: 9:00 AM – 6:00 PM

Update Info

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Reviews

They put the wrong tires on my vehicle and tried to blame me until I asked for a store manager..... won’t come here ever again. After speaking with the store manager he was able to help me Shannon and the service manager forgot his name know nothing about vehicles.

 7 years ago (28-04-2018)

Bought 4 brand new tires for my car in the summer. It's winter now and the two fronts need to be replaced already, less than 7000 miles later. Brought the car in to show them and had the employees look at it. They agreed that there was something wrong with no sign of problems with alignment as the wear was even. They called the manager to come take a look and wow. First she took half an hour to bother coming by. Then she immediately informed me that because I bought the tires online (through Walmart) and didn't buy their extended warranty that they could do nothing. When I complained about how the tires are rated for 50k miles and it's been less than 7 she agreed to come take a look at them for herself. She could obviously see the lack of tread and immediately blamed me saying that I have been burning rubber. Uh nice try, it's an AWD car. I also pointed out that the black splatter looking marks on the car are nearly absent from the one side and very obvious on the other and it must just be from a puddle I drove though. Nope, she still said it was my fault and that I was burning rubber. I would have to go to the manufacturer themselves and try and get them to do something about it. "So I'm basically screwed." I said. She was obviously very sympathetic with her response. "Yep." What a joke. Shannon, you are an absolutely terrible manager and example to your employees. I've included a picture of both the front and back tires to show the ridiculous difference. The fronts look like I've hit the 50k mile rating while the backs look almost brand new.

 7 years ago (01-02-2018)

Explained my issue to the woman at the register & she was unable to comprehend.  I had to run into the service area to stop them .Thank goodness I was watching from the window. 
My car broke dowm about 10 miles after coming here. Cant help but think this was retaliation. Never going back.

 8 years ago (18-05-2017)

Pulled up, waited 10 minutes, started noticing the employee working on the oil changes was slamming gates, slamming doors, being really rough with the hood of a car, and the door handles,  when finished with this car he turned it on and sped off into the parking lot. So I left, I'm not going to a place with bi-polar employees with anger issues.

 8 years ago (13-04-2017)

Need to update hours of operation, it says they open at 7am on the Internet and on the store front window, arrived here at 830am Noone was here. Sign on desk said they open at 9. So I decided to get my shopping done and just wait it out. Long story short no one showed up until 930. Not real happy about the miscommunication. Other than that they have good service here. 

 8 years ago (18-11-2016)

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